Memory issues with 6 beta

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
KS-Soft
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Post by KS-Soft »

Through detailed logging I might be able to track down what exactly happened/what exactly I was doing when HM's memory use suddenly went nuts.
Any way to do this ?
Sure, just spend another 3-6 months to modify entire code...
Kapz
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Location: Denmark

Post by Kapz »

> Sure, just spend another 3-6 months to modify entire code...
I'll take that as a no ...
StevenE
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Joined: Wed Jul 27, 2005 2:23 pm

Post by StevenE »

I will try it a few days without using RCC and see how it goes.

This morning it was 900+ megs, I restarted the service and will wait and see.


Steven
Kapz
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Location: Denmark

Post by Kapz »

Alex, Actually I think you misunderstood me.

> Would be nice to be able to monitor the "correct" value that HostMonitor supplies through the Info pane though.

By that I simply mean the ability to monitor the value that you provide in the Info pane.
I don't expect it to be of much value to you to know that at the end of the day HM was consuming 848 MB ?
Noone around here has the time to watch for changes in a value in the info pane thus the question for just a very simple way of logging this.
If I could see the memory use on a per minute basis - perhaps just logged to a simple text file - I might be able to see a pattern and find out who did what to HM when memory usage was rising.

That's all ...

Kasper :O)
KS-Soft
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Post by KS-Soft »

We will not be able to find this bug until we reproduce this problem :(
Guys, can you setup copy of HostMonitor on some test system and provide remote access to this system? We will test HostMonitor in your environment, disable some tests and so on.... We will disable alerts so test copy will not disturb you.

Regards
Alex
StevenE
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Joined: Wed Jul 27, 2005 2:23 pm

Post by StevenE »

Well,

So far a little over 24 hours without RCC, hostmonitor is using 19megs of memory and 15 megs vm.

Looks good so far, another day or so will tell for sure.

StevenE
KS-Soft
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Post by KS-Soft »

What shows "Memory info" counter (Info pane) ?

Regards
Alex
StevenE
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Post by StevenE »

The Info pane shows

1,350,050 and fluctuates every second.

What memory is that measuring ?

StevenE
KS-Soft
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Post by KS-Soft »

StevenE, This is memory allocated by HostMonitor, just 1.3MB.
Kapz, what memory usage do you see?

Looks like there is no memory leak in HostMonitor but there is leak in RCC. Right?
We tracked down RCC memory leak, it leads to memory manager that comes with compiler. Probably we will buy 3rd party memory manager instead of standard one. We are testing several managers...

Regards
Alex
KS-Soft
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Post by KS-Soft »

So, nobody wants to provide access to the system? :(

Ok, I think we are lucky because we finally reproduced this problem :D Memory leak appears when you open Quick Log pane AND you put cursor on the folder (not test) item.
Do you use Quick Log on regular basis?

What is irritated - I see comment in our records that such situation was tested for memory leak :evil:

Ok, if you confirm you are using Quck Log on folder level, then you will have bugs free version tomorrow.
RCC already uses new memory manager and works fine as well

Regards
Alex
StevenE
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Joined: Wed Jul 27, 2005 2:23 pm

Post by StevenE »

Hmmm.

That is extremely possible for me.

I do leave quick log open very often on RCC and the HostMonitor pc. And I do change folders very often, so I could see leaving the folder active instead of a test.

Recently though for testing I have left it on the info pane.

As far as access goes, I figured the RCC was the problem and you wouldn't want access to the pc anymore. :oops:

StevenE
StevenE
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Post by StevenE »

I followed those exact steps, view quick log and then select a folder.

The memory use tripled in ~30 minutes

StevenE
KS-Soft
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Post by KS-Soft »

And if you switch back to Info pane, memory leakage stops, right?
So, we definatelly find the problem :)

Regards
Alex
KS-Soft
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Post by KS-Soft »

Ok, I hope we fixed all problems in this version: www.hostmonitor.biz/download/hm603.zip
This update includes new HostMonitor and RCC

Regards
Alex
StevenE
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Joined: Wed Jul 27, 2005 2:23 pm

Post by StevenE »

I just loaded the new versions, and will keep an eye on it.

Thanks
Steven
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