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Fantastic Product / Company!

 
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harley



Joined: 31 Jul 2002
Posts: 12
Location: Harley Goodwin
PostPosted: Mon Nov 17, 2003 7:35 pm    Post subject: Reply with quote
Hey Alex,

Just wanted to say that Hostmonitor is GREAT!, and it is a breath of fresh air to work with a small company that is INSTANTLY responsive to customer support.

I don't have to go through 5 layers of stoopid customer service reps that know nothing. Most companies don't listen to customers for product directions either - but I have seen you provide solutions in the same day/hour as the need was mentioned!

Great Job! Don't sell out toooo soon!

Harley
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KS-Soft



Joined: 03 Apr 2002
Posts: 12655
Location: USA
PostPosted: Mon Nov 17, 2003 7:35 pm    Post subject: Reply with quote
Thanks.
I just imagine what can think network administrator that found our web site and visit forum. It can think "Wow, there are so many problems with this product. Better we buy something also" We have a lot of clients and at least 95% of them does not have any problems. But of course if you do not have problem, you have nothing to post..
So, thank you to post message without description of some problem

Regards
Alex
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