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Access violation at address 0041E203 in module 'hostmon.exe'

 
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jrweiss



Joined: 01 Mar 2003
Posts: 39

PostPosted: Mon May 30, 2005 2:47 am    Post subject: Access violation at address 0041E203 in module 'hostmon.exe' Reply with quote

Hello,

HostMonitor running as service hangs and I am getting the following message in the application eventlog:

The description for Event ID ( 0 ) in Source ( hostmon.exe ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Access violation at address 0041E203 in module 'hostmon.exe'. Read of address 01EE6F50.

OS: Windows 2003
HM: 5.30

Thanks and Regards
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KS-Soft



Joined: 03 Apr 2002
Posts: 12094
Location: USA

PostPosted: Mon May 30, 2005 10:51 am    Post subject: Reply with quote

Could you please provide more information:
- do you use ODBC logging or ODBC Query test method? If yes, what ODBC driver do you use?
- Do you use SNMP Get or Network Traffic test methods?
- Do you have Norton Antivirus Monitor or McAfee installed on the system?

Regards
Alex
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jrweiss



Joined: 01 Mar 2003
Posts: 39

PostPosted: Tue May 31, 2005 12:00 am    Post subject: Reply with quote

Hi Alex,

a) No ODBC tests

b) Plenty of Network Traffic and SNMP Get tests, most test CISCO routers, a few environment probes

c) No Antivirus system installed on that server

Hope that helps and many thanks.

Regards, Jürgen
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KS-Soft



Joined: 03 Apr 2002
Posts: 12094
Location: USA

PostPosted: Tue May 31, 2005 5:56 am    Post subject: Reply with quote

Have you replaced mgmtapi.dll?
Windows 2003 has bug in mgmtapi.dll that often produces such error http://www.ks-soft.net/cgi-bin/phpBB/viewtopic.php?t=1301

Regards
Alex
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jrweiss



Joined: 01 Mar 2003
Posts: 39

PostPosted: Tue May 31, 2005 7:12 am    Post subject: Reply with quote

Did that now. Will monitor and come back when problem persists.

Thank you and Regards, Jürgen
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