Windows 2000 System Event Log error when starting as service

[lr]

I am starting Host Monitor v.4.86 as a service on a Windows 2000 Server. The service is logging on using the Local System Account and allowing the service to interact with the desktop. Every time the server starts up it logs an error in the System Event Log .. Service Control Manager, Event ID 7022, Description: The KS Advanced Host Monitor service hung on starting.

However, Host Monitor does not really appear to have hung up at all since it has already started monitoring even before this event log error appears. There is a corresponding error message that pops up on the screen that one or more errors occured during bootup and to check the event log for details.

I have re-installed Host Monitor and even started with a fresh installation of Windows 2000 Server on a whole new computer and yet this exact same problem continues.

Any idea how to avoid it?

Thank you.

[KS-Soft]

Some systems report this message for unknown reason while HostMonitor works without any problems.
We investigated this problem but unfortunatelly did not find reason of the error message. We even cannot reproduce this error on our systems
According to Microsoft manuals this error should appear if service does not respond for 20 sec after start. HostMonitor reports to Windows right after initialization (normally 1-2 sec after start).

Regards
Alex

[benykot]

Hi!
I am not sure , that with this error "all work" fine.
At least SQL query not work when I start HM "as service".
If its running "old" way - working well.

Sorry - i retern to topic :http://www.ks-soft.net/cgi-bin/phpBB/viewtopic.php?t=1455&highlight=odbc

Our issue exactly like described in the topic, but we use MS SQL, not Oracle.

I return to this issue here - perhaps these are problem - as service its not start work properly....?

[KS-Soft]

[benykot]

Hi!

No . I have other - very stuppy message :
Error 4294967295: [Microsoft][ODBC Driver Manager] data sourcename not found and no default driver specified

I try set use Local System account and also create new one with all administrator's rights....same.

Perhaps any wrong with this settings ("data sourcename")- because in Edit in line "Data source" its not possible press on arrow near it and get list of all data souces defined in my computer(i have more than one ). I simple write here right name and its work when run as application. (Not as service)

[Marcus]

HostMonitor can work with both system dsn and user dsn. When hostmonitor is running as a service, it can only access the system dsn. So configure a system dsn and tell HostMonitor to use it (miscelaneous page in the options dialog).

[KS-Soft]

I think Marcus right.
There is quote from the manual

[benykot]

Hello!
Thanks. Work now fine.
This settings was correct in my KS , but System DSN on comp wasn't.

[homerjsimpson8]

Hi
I have a similar problem. The Host Monitor server (Windows 2003 SP1 with Host Monitor 5.86) gets stuck on rebooting prior to the Windows logon screen. The message "Applying computer settings" appears for a lengthy time during the delay which is immediately following by the popup "Service Control Manager : At least one service or driver failed during system startup. Use Event Viewer to examine the event log for details."
In contrast, the computer boots up without any errors when the HM Service is set to Manual. Manually starting the service from the services applet does not cause any errors. The server and HM function ok after logging in but the extended delay in booting the machine and seeing the HM errors in event viewer is a bit annoying. The event viewer messages for HM are shown below in chronological order. It appears that the service successfully starts and then 2 minutes later it tries to start again and fails. It seems strange how the service tries to start twice?
HM is running as a service using a domain admin account.

---------------------------------------------------------------------------------------------

Event Type: Information
Event Source: HostMonService
Event Category: None
Event ID: 1002
Date: 27/02/2006
Time: 5:11:10 PM
User: N/A
Computer: HMSERVER
Description:
Service started

---------------------------------------------------------------------------------------------

Event Type: Information
Event Source: HostMonService
Event Category: None
Event ID: 1002
Date: 27/02/2006
Time: 5:11:18 PM
User: N/A
Computer: HMSERVER
Description:
Logged on as user "domain\account"

---------------------------------------------------------------------------------------------

Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 27/02/2006
Time: 5:13:09 PM
User: N/A
Computer: HMSERVER
Description:
Application popup: Service Control Manager : At least one service or driver failed during system startup. Use Event Viewer to examine the event log for details.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

---------------------------------------------------------------------------------------------

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7022
Date: 27/02/2006
Time: 5:13:10 PM
User: N/A
Computer: HMSERVER
Description:
The KS Advanced Host Monitor service hung on starting.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

[KS-Soft]

This problem solved. Please read this topic:
http://www.ks-soft.net/cgi-bin/phpBB/viewtopic.php?p=11037#11037

Update will be available shortly (actually you don't need updated HostMonitor, you just need different service settings)

[homerjsimpson8]

Hi Alex
Thanks for your quick reply but I don't understand what I need to do.
I stopped the service and then ran HM in application mode. Monitoring was already started and the Start/Stop setting is "restore last status". Rebooted and got the same event viewer messages.
Can you please advise what I need to do next?
Thank you

Lorenzo

[KS-Soft]