Access violation at address 004C0994 in module 'hostmon.exe.

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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jrweiss
Posts: 39
Joined: Sat Mar 01, 2003 6:00 pm
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Access violation at address 004C0994 in module 'hostmon.exe.

Post by jrweiss »

Getting error: "Access violation at address 004C0994 in module 'hostmon.exe. Read of address 00000008."

when running tests which use method TrafficMonitor.

Test example:
- Title = Traffic-IN Logical - INSCON Tsumeb
- ScheduleMode= Regular
- Schedule = 7 Days x 24 Hours
- Interval = 60
- Alerts = Email to Logical
- UseCommonLog = Yes
- CommLogMode = Default
- AgentAddr = 172.0.0.2
- AgentComm = PUBLIC
- Port = 161
- Timeout = 5000
- Retries = 3
- IntIndex = 4
- IntDescr = Serial0/2
- Check = Income
- MinLimit = No
- Limit = 65535
- Units = 0

Environment:
- HostMontor 5.12 as service
- Windows 2003 incl. all hotfixes up to today, excluding SP1

Thanks a lot.
Kind Regards, Jürgen
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

This is well known problem - error in mgmtapi.dll (Windows 2003 only).
Please read previous post: http://www.ks-soft.net/cgi-bin/phpBB/vi ... php?t=1283

Regards
Alex
jrweiss
Posts: 39
Joined: Sat Mar 01, 2003 6:00 pm
Contact:

Post by jrweiss »

Thanks for the quick response!

I thought it would be a different error because of the difference in the v563at56n address.
I actually know about the other issue and applied it before I posted this 0essage. I used the dll from XP, but this time it did not solve the problem.
Later I called MS to get the hotfix for W2k3, applied it and now it works.

Thanks anyway and sorry for bothering you.

Regards, Jürgen
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

No problem.
Address of the exception can be different everytime... but these failures caused by the same reason

Regards
Alex
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