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Damester
Joined: 01 Oct 2004
Posts: 12
Location: UK Sussex
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 Posted: Mon Dec 20, 2004 8:33 am Post subject: Webservice not loading.. |
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I'm suprised no one else is having this problem, I could only find one other article but was lynx, maybe I'm doing something obviously wrong.
When loading web service from my laptop, I log in and then it shows the whole page but not the main contet just says loading..
I'm using IE6 on XP Home SP1 - with web service 1.11
I can view it fine on my desktop machine XP Pro SP2
I've had someone else, also complain of this using my webservice.
Sure its something obvious. |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Mon Dec 20, 2004 12:27 pm Post subject: |
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If page is not reloading, it means web browser does not execute JavaScript...
Does browser display error icon in status bar? Can you view on-line manual without problems (http://www.ks-soft.net/hostmon.eng/mframe.htm)?
Regards
Alex |
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Damester
Joined: 01 Oct 2004
Posts: 12
Location: UK Sussex
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| Posted: Tue Dec 21, 2004 5:38 am Post subject: |
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If you mean not reloading when I click on refresh for example, I don't get that far. Just visiting the page, I cannot view any content and no errors are displayed
The online manual works fine no error messages and can view everything.
I thought It was a java problem so I downloaded the Java runtime enviroment but did'nt make a difference.
Still stuck  |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Tue Dec 21, 2004 2:55 pm Post subject: |
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| Quote: | | I thought It was a java problem so I downloaded the Java runtime enviroment but did'nt make a difference. |
Web Service does not use Java applets. It uses Java Script only.
| Quote: | | If you mean not reloading when I click on refresh for example, I don't get that far. Just visiting the page, I cannot view any content and no errors are displayed |
I understand you do not see test items. This is because browser does not execute this script
| Code: | <script language="JavaScript"><!--
function open1()
{ i=location.href.indexOf(''?'');
if (i>=0) params=location.href.substring(i,location.href.length); else params="";
window.open("folders.htm"+params, ''folders'');
window.open("tests.cgi"+params, ''tests'');
window.open("tstat.htm"+params, ''tstat''); |
Why it does not execute script? I don't know. IE should display error ICON (not message) on status bar in the left bottom corner. If you click on the icon, browser should display information about error.
BTW: We strongly recommend to update Web Service, at least to version 1.20 (included in Advanced Host Monitor 4.74 package).
Regards
Alex |
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Damester
Joined: 01 Oct 2004
Posts: 12
Location: UK Sussex
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| Posted: Wed Dec 22, 2004 5:15 am Post subject: |
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Thanks Alex, I could not find an error message in the browser but it did make me think, to check my software firewall.
Symantec Client Firewall 2004 - Comes with Syamntec Client security,
was stopping the Java loading, The Ad Blocking service was doing this without logging any problems.
I added the site to the ad blocking: trusted list and it worked.
Thanks again for your help. |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Wed Dec 22, 2004 2:00 pm Post subject: |
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H'm, firewall... Good to know
Regards
Alex |
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