RMA and BSD 4.10 - HostMonitor Cannot Read Data

JSullivan · Joined: 10 Dec 2004 Posts: 2

We are currently running Host monitor 4.42 and connecting fine to multiple RMA's on Windows Box. We have just installed RMA 0.80 for BSD 4.5 on a BSD 4.10 box. We are able to connect to the RMA, however HostMonitor returns a "Cannot Read Data" box when Test/Get Info.

Are we using the wrong version of RMA? Should we have installed RMA 0.80 for BSD 5.2.1?

KS-Soft · Joined: 03 Apr 2002 Posts: 12795 Location: USA

Most likely RMA and HostMonitor configured to use different passwords. Do you see any errors in log2.txt file (log file used by RMA)?

Regards
Alex

JSullivan · Joined: 10 Dec 2004 Posts: 2

Thanks for the help. Turned out it was an error with the IP settings (had private IP config'd instead of Public). RMA now connected and 'operable'.

Thanks,

Jon

KS-Soft · Joined: 03 Apr 2002 Posts: 12795 Location: USA

Yeah, timeout is another possible reason for the same error message. More often people uses wrong password.
Log file shows what the real error is.

Regards
Alex