Reset test status at a specific time

Kapz · Joined: 06 Dec 2004 Posts: 216 Location: Denmark

Hi !

We check all our machines 24/7 but on some of them we only want alerts daily between 8 AM and 4 PM. For this to be done the alert profile for these machines have a time restriction that prevents our SMS System from beeing executed between 4 PM and 8 AM.

Now, the problem is that if one of these servers fail at e.g. 2:30 AM we will not be notified about this when the clock strikes 8 AM as HostMonitor have known this for the past five and a half hours and have executed the command for a failed event long time ago.

Is there any way I can get around this and force HostMonitor to reset the status of these tests at a specific time - in this case 8 AM ?

I don't want to put a schedule on the monitoring of these machines as it is very impotant for me to have logs over these machines 24/7 - I just don't want to be notified on errors between 4 PM and 8 AM.

Thanx in advance !

Kasper :O)

KS-Soft · Joined: 03 Apr 2002 Posts: 12795 Location: USA

You may execute HMScript with "ResetRecurrencesAll" command. This command was implemented in version 4.86
Quote from the manual:
http://www.ks-soft.net/hostmon.eng/mframe.htm#actions.htm#actScript

KS-Soft · Joined: 03 Apr 2002 Posts: 12795 Location: USA

PS In addition you may use "RefreshAll" command to recheck all test items.

Kapz · Joined: 06 Dec 2004 Posts: 216 Location: Denmark

Thanks Alex.

But ...

"E.g. if 1st check after you have used ResetRecurrencesTest command returns "Ok" status, HostMonitor will consider that previous status of the test was not "Ok" (either "Bad" or "Unknown")."

Won't this cause me to receive a lot of new "Up" messages upon the execution of the ResetRecurrencesTest command even if the test have been up all the time ?
I mean - can I avoid having messages sent upon an execution of the ResetRecurrencesTest command ?

Thanx !

Kasper :O)

KS-Soft · Joined: 03 Apr 2002 Posts: 12795 Location: USA

Kapz · Joined: 06 Dec 2004 Posts: 216 Location: Denmark

Alex,

> Probably we can implement some parameters for
> ResetRecurrencesTest command, like
> ResetRecurrencesTest<testname> | _AllBad | _AllUnknown | _AllGood

Yes, this would be extremely helpful - thanx !

Kasper :O)

Wooltown · Joined: 22 May 2002 Posts: 115 Location: Sweden

If you use the "ResetRecurrencesAll" at 07:50 and you make all your tests every 5 minutes, it could fix your problem.

Sven

Kapz · Joined: 06 Dec 2004 Posts: 216 Location: Denmark

Sven,

> If you use the "ResetRecurrencesAll" at 07:50 and you make all your
> tests every 5 minutes, it could fix your problem.

Well, I run all of my tests once every minute ... but how could an interval of 5 minutes help in my case ?
Isn't the main problem that HM will force a change in the result of any tests upon a ResetRecurrencesAll ?

Kasper :O)

Wooltown · Joined: 22 May 2002 Posts: 115 Location: Sweden

Hi Kasper !

The solution I suggested wasn't the idea that you should make your test every 5 minutes, it was just an example, if you use the "ResetRecurrencesAll" 5 or 10 minutes before your clock strikes 8 and "test A" changes from BAD to OK before 8 o'clock, you won't get an SMS indicating status change to OK.

Hope that makes sense

Regards
Sven

Kapz · Joined: 06 Dec 2004 Posts: 216 Location: Denmark

Sven,

Ah - I get the idea now

It won't solve my problem though, but if Alex could implement some parameters for ResetRecurrences making it only react on items that go bad upon the ResetRecurrences execution I would be a happy camper

Kasper :O)

Mogge · Joined: 04 Mar 2004 Posts: 83 Location: Denmark

Hi Alex!

Remember this: http://www.ks-soft.net/cgi-bin/phpBB/viewtopic.php?t=1477&highlight=

This is the same problem.

/Mogge

KS-Soft · Joined: 03 Apr 2002 Posts: 12795 Location: USA

Its easier to implement parameters for ResetRecurrences command than implement StartAllBadActionsForFailedTest command (script module doesn't have access to actions).
Probably we can implement these options in next version

Regards
Alex

Mogge · Joined: 04 Mar 2004 Posts: 83 Location: Denmark

Okay - I'll put it in another way...

A command like ResetRecurrencesTest <testname> | _AllBad | _AllUnknown | _AllGood will give me the same result as a command like StartAllBadActionsForFailedTest if I handle it like Sven describes.

It will do the job for me.

/Mogge

KS-Soft · Joined: 03 Apr 2002 Posts: 12795 Location: USA

Yes, I know.

KS-Soft · Joined: 03 Apr 2002 Posts: 12795 Location: USA

There is update at www.ks-soft.net/download/hm494.zip
It allows you to use _AllBad, _AllUnknown and _AllGood as <testname> parameter for the following commands (HMScript):
RefreshTest
ResetTest
EnableTest
DisableTest
SetTestParam
ReplaceTestParam
ResetEventLogRefPoint
ResetRecurrencesTest
e.g. ResetRecurrencesTest _AllBad

Please note: this is "unofficial" update, means there are some undocumented modifications. It was tested and seems to be working fine but it was not tested much. So, better if you keep your eyes on it for a while.

Regards
Alex