Win32 error#5,Win32error#1722

uwe112 · Post by **uwe112** » Tue Nov 09, 2004 3:35 am

Hello!!!!!!
I'm a new user of hostmonitor.
I have installed hostmonitor Vers. 4.62 on W2k Professional with SP4.
In hostmonitor, i get error message in few machines.
Some show Win32error#5, other's show Win32error#1722.
I tried to find some help here in forum but did not find anything.
Can someone help me to fix the problem????

Thanx a lot!!!!!

Greetings from germany

Uwe

KS-Soft · Post by **KS-Soft** » Tue Nov 09, 2004 1:14 pm

Where do you see this error messages? Some test items display error in "Reply" field? What test method? CPU Usage? Process? Service? ...?

According to Microsoft manuals
- error #5 means "Access is denied",
- error #1722 means "The RPC server is unavailable"

Regards
Alex

KS-Soft · Post by **KS-Soft** » Tue Nov 09, 2004 1:15 pm

PS
Latest version of Advanced Host Monitor - 4.74.
Available at http://www.ks-soft.net/hostmon.eng/downpage.htm

Regards
Alex

uwe112 · Post by **uwe112** » Wed Nov 10, 2004 1:59 am

Hi!!!!!!!
thank's for your help!!!!!!!!!!!

uwe112 · Post by **uwe112** » Wed Nov 10, 2004 3:35 am

Hi!!!!!!!!!!!
Now i installed vers 4.74 but the messages are still there.
When i open hostmonitor on other machine with the same account, everything is well..........

Greetings Uwe

KS-Soft · Post by **KS-Soft** » Wed Nov 10, 2004 2:26 pm

Where do you see this error messages? Some test items display error in "Reply" field?
What test method? CPU Usage? Process? Service? ...?

uwe112 · Post by **uwe112** » Thu Nov 11, 2004 1:07 am

Hi!!!!!!
Sorry.....i was not awake well I think.
The error is shown in Reply- Field!!!!!!!!!

Greetings Uwe

KS-Soft · Post by **KS-Soft** » Thu Nov 11, 2004 12:15 pm

What about my second question (about test method)?

uwe112 · Post by **uwe112** » Fri Nov 12, 2004 12:58 am

Hi!!!!!
Testmethod is "check service". I want to check the service "Pc- Anywhere".
Thank you for your help!!!!!!!!

KS-Soft · Post by **KS-Soft** » Sun Nov 14, 2004 2:10 pm

"Service" test requires Power user privileges.
"Access is denied" error appears when HostMonitor's system cannot log in the the remote machine using necessary account.
"RPC server is unavailable" means local system cannot connect to remote machine at all.
Try to use IP address instead of hostname, it helps sometimes.

You said another system works file. You don't want to keep HostMonitor on that system?
All your systems located in the same network/domain?

Regards
Alex

uwe112 · Post by **uwe112** » Mon Nov 15, 2004 12:38 am

Hi!!!!!!!!
As i told you, hostmonitor works fine on another workstation i mean i installed it on another workstation and when i use my on this machine, hostmonitor works without problems.
I try to use with IP an tell you what happened.

Greetings from cologne....

Uwe

KS-Soft · Post by **KS-Soft** » Mon Nov 15, 2004 1:34 am

As i told you, hostmonitor works fine on another workstation i mean i installed it on another workstation and when i use my on this machine, hostmonitor works without problems.

Yes, I understand that. So, keep HostMonitor on system that works correctly.

Regards
Alex

monitorcsn001 · Post by **monitorcsn001** » Fri Nov 26, 2004 4:50 am

:evil: I have the same problem, but with a streange difference... If i use version 4.42, and i point to some server it is all ok, with the 4.80 version, same server, I have this error... How is it possible that the difference of version could do this?
i would like to be able to use the new benefits of the newer version...

uwe112 · Post by **uwe112** » Fri Nov 26, 2004 4:56 am

Hi!!!!!
I have fixed the problem by connecting to the machines with dos-box and using the net use \\machine-name\folder-name.....

KS-Soft · Post by **KS-Soft** » Fri Nov 26, 2004 1:16 pm

>monitorcsn001

I have the same problem, but with a streange difference... If i use version 4.42, and i point to some server it is all ok, with the 4.80 version, same server, I have this error... How is it possible that the difference of version could do this?

Strange, we have not changed Service test method for a long time, since HostMonitor version 3. Connection procedures have not been changed as well.
Are you sure you have started version 4.42 and 4.80 on the same system in the same mode (service/application) under the same user account using the same settings?

>uwe112

I have fixed the problem by connecting to the machines with dos-box and using the net use \\machine-name\folder-name.....

Its solution, but we still don't know what problem is

You said HostMonitor works fine on another system. What is the difference between systems? Service Pack? Some updates?

Regards
Alex