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Stop Service

 
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V Arun



Joined: 11 Apr 2004
Posts: 52

PostPosted: Tue Oct 19, 2004 12:29 pm    Post subject: Stop Service Reply with quote

Hi Alex,

Running Hostmonitor 4.70 (NOT as service) on Win2k Professional workstation. Am trying the action profile "Stop Service" to stop a particular service on the remote PC ( NT workstaion 4). Even after connect as 'Administrator', hostmonitor is not able to stop service.

Parametes field is left blank. Am I missing something?

Highly appreciate.

Arun.
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KS-Soft



Joined: 03 Apr 2002
Posts: 12795
Location: USA

PostPosted: Tue Oct 19, 2004 1:17 pm    Post subject: Reply with quote

Please, check system log. HostMonitor records information about error when it cannot perform some action

Regards
Alex
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V Arun



Joined: 11 Apr 2004
Posts: 52

PostPosted: Sun Oct 24, 2004 8:01 am    Post subject: Reply with quote

I have now created the same username & password (the one running HM) with admin previleges on all monitored PCs and HM is able to stop the service on the remote PC. However, syslog keeps recording these messages.

10/24/2004 5:56:19 PM Error: Cannot connect to the Service Control Manager. The RPC server is unavailable.

10/24/2004 5:54:33 PM Error: Cannot stop service "WinGateEngine". Timeout (60 sec) expired

10/24/2004 9:38:06 AM Error: Cannot connect to the Service Control Manager. The remote procedure call failed.

Any ideas?

Thanks,
Arun
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KS-Soft



Joined: 03 Apr 2002
Posts: 12795
Location: USA

PostPosted: Mon Oct 25, 2004 11:53 am    Post subject: Reply with quote

Quote:
Error: Cannot stop service "WinGateEngine". Timeout (60 sec) expired


This error means HostMonitor initiated service shutdown but service did not stop within 60 sec.

Quote:
10/24/2004 5:56:19 PM Error: Cannot connect to the Service Control Manager. The RPC server is unavailable.
10/24/2004 9:38:06 AM Error: Cannot connect to the Service Control Manager. The remote procedure call failed.


This error means HostMonitor cannot connect to Service Control Manager, so it cannot control services...
Probably sometimes HostMonitor is able to connect to remote system, sometimes doesn't?

Regards
Alex
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