Hi, I am testing your hostmonitor and I have encountered an issue after upgrading from 4.70 to 4.74. Previously all web access was fine, but after upgrading nothing works any longer. Even valid user ID's and passwords are rejected. I have done everything from changing the passwords, new users, different ports etc without success.
I also cannot add any more than 1 IP to the access list under user profiles. All the above issues are also encountered when trying to access from the local machine. Monitor and web service running as a service or application makes no difference.
Windows 2000, sp4, all updates, latest hostmonitor version 4.74
Any ideas?
Web access denied after upgrade
OK, I figured it out. 127.0.0.1 was not working, I had to add the actual IP address of the Hostmonitor server to the user profile I was trying to log in as.
I think this may have been a result of a change I made to the webserver.ini file. Under the [RCI] group I changed Address=127.0.0.1 to Address=servername. Weird this would make a difference, but I guess it does.
Thanks for the quick response!!
I think this may have been a result of a change I made to the webserver.ini file. Under the [RCI] group I changed Address=127.0.0.1 to Address=servername. Weird this would make a difference, but I guess it does.
Thanks for the quick response!!
Address of the Web Service should be there. I assume you have HostMonitor and Web Service on the same system.OK, I figured it out. 127.0.0.1 was not working, I had to add the actual IP address of the Hostmonitor server to the user profile I was trying to log in as.
Its easy to explain. If Web Service connects to HostMonitor using address 127.0.0.1, Windows/Winsock uses loopback interface. In this case HostMonitor "sees" 127.0.0.1 as incoming address. If Web Service connects to HostMonitor using IP address of the system, Windows/Winsock uses network interface with real IP address...I think this may have been a result of a change I made to the webserver.ini file. Under the [RCI] group I changed Address=127.0.0.1 to Address=servername. Weird this would make a difference, but I guess it does.
Regards
Alex