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Dennis Kane
Joined: 16 Sep 2004
Posts: 22
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 Posted: Thu Oct 14, 2004 10:19 am Post subject: Getting RCI and Web access to work |
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I have an eval copy of HM4.7 installed on a dedicated W2003 server. This is the only app running on the server other than the basic OS.
I have configured it to run as a service. I have also installed the Web service on the same physical server.
I have configured Options, RCI, Enable RCI, listen on 1054, 15 Sec time out, max 8 simultaneous connections, enabled all record flags, and set up a user profile with a name and password. and enabled all user rights for this user. The Account Status has been set to enabled.
I have run webservice.exe and set the RCI address to the loopback (127.0.0.1) on Port 1054, with a 15 sec timeout. The Web Server is set to port 80 and the WIN32 Service status is installed.
I have checked the services (KS Advanced Host Monitor and KS Web Service) and they are running.
When I try to login to the RCI on port 1054 the page is slow to load and results in a page with the following characters on it: 8ÖþŒ
If I try to establish a remote web conncetion to the app on port 80 I get a login screen asking for a user and password, but it will not take any password I give it, including no password.
I do not see a password requirement in the web interface setup. I do see one in the RMI setup.
If I shut down AHM and leave the web service running and just open a remote IE session to port 80 on the HM server I get a connection to the web service and the following message:
Response from HostMonitor's Web Service:
Transmission error (Web Service <-> HostMonitor): "Connection error"
Any suggestions on how I can get these two capabilities working. |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Thu Oct 14, 2004 10:28 am Post subject: |
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| Quote: | | When I try to login to the RCI on port 1054 the page is slow to load and results in a page with the following characters on it: 8ÖþŒ |
Port 1054 is used for WebService<->HostMonitor communication. You see characters "8ÖþŒ" because transmission encrypted. Web browser should connect to WebService using port 80
| Quote: | | If I try to establish a remote web conncetion to the app on port 80 I get a login screen asking for a user and password, but it will not take any password I give it, including no password. |
Please check user profile. Username, password, list of IP addresses. Probably it does not have right to establish remote connections. See "Accept remote connections from" box.
Regards
Alex |
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plambrecht
Joined: 19 May 2004
Posts: 151
Location: Belgium
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| Posted: Thu Oct 14, 2004 10:28 am Post subject: |
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From the documentation:
| Code: | To allow remote management of HostMonitor via web browser follow these simple steps:
1. start HostMonitor
2. configure HostMonitor's Remote Control Interface on RCI page in the Options dialog
3. setup user accounts: use HostMonitor's menu "User"->"Operators"
4. start the Web Service.
5. configure Web Service: provide an address of the HostMonitor's system and TCP port that you had specified for RCI
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You can setup the useraccounts as described.
Port 1054 is the RCI port. Data s encrypted, so you can't access it directly.
You have to use the Telnet service or the Webservice
Pieter |
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Dennis Kane
Joined: 16 Sep 2004
Posts: 22
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| Posted: Thu Oct 14, 2004 11:25 am Post subject: I did all that |
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I have tried entering my IP address in the "Accept remote connections from" box, it makes no difference. I believe this box is only meant to limit access, and if left blank simply lets the user login from any IP address.
I have also tried my login using the "Login as..." dialog and it accepts my login and lets me in.
I have this problem even when not remote. I have opened IE on the server and tried to login to port 80 and get the same problem. |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Thu Oct 14, 2004 11:42 am Post subject: |
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| Quote: | | I have tried entering my IP address in the "Accept remote connections from" box, it makes no difference. I believe this box is only meant to limit access, and if left blank simply lets the user login from any IP address. |
No. Empty list means user cannot login to HostMonitor using RCI interface.
Have you added IP address of the Web Service? I think it is 127.0.0.1 in your case? Also address should be marked [x]
Regards
Alex |
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Dennis Kane
Joined: 16 Sep 2004
Posts: 22
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| Posted: Thu Oct 14, 2004 12:15 pm Post subject: OK, that got web access, now how do I get to remote control |
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| Adding the loopback address to my user profile allowed me access via port 80, but what appears to come up is just a limited ability. I have enabled all rights, how do I get to the tool admin settings? |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Thu Oct 14, 2004 1:04 pm Post subject: |
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Web Service has limited abilities.
Regards
Alex |
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Dennis Kane
Joined: 16 Sep 2004
Posts: 22
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| Posted: Thu Oct 14, 2004 1:09 pm Post subject: Thanks for the help. I have it working well enough for eval |
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| Thanks for the speedy answers and technical help. I have the RCI/web intefacing working now so I can proceed with the eval. |
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