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sysdeath
Joined: 15 Jul 2004 Posts: 12
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Posted: Thu Jul 15, 2004 12:30 pm Post subject: Status Unknown for PerfCounter monitoring |
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I am having a problem getting Host Monitor 4.45 to monitor all of my Microsoft servers. I am currently monitoring 10 servers and plan to add an additional 80+ to the list. Some serves come back as “unknown”. The only test/events that comeback as unknown are related to PerfCounter. Ping and DNS tests are always successful. I have tried all four options related to PerfCounter checking. Anyone have any ideas?
Thanks in advances! |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12793 Location: USA
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Posted: Thu Jul 15, 2004 1:14 pm Post subject: |
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Performance Counter test returns "unknown" status from time to time? Or all the time?
What account do you use to start HostMonitor? Performance Counter test requires administrator's priveleges.
Regards
Alex |
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sysdeath
Joined: 15 Jul 2004 Posts: 12
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Posted: Thu Jul 15, 2004 1:23 pm Post subject: |
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Both. I have seen a working server change to unknown, but primarily after I restart HM. Sometime it will change from an unknown status to good. I am using a domain admin account to test the serves. It is not specific to a domain, because I have good and unknown servers in the same domain. |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12793 Location: USA
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Posted: Thu Jul 15, 2004 2:15 pm Post subject: |
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Even "External" test mode did not help??
H'm... What Windows are installed on HostMonitor's and target systems?
Regards
Alex |
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sysdeath
Joined: 15 Jul 2004 Posts: 12
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Posted: Thu Jul 15, 2004 5:38 pm Post subject: |
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The source and destination are both Windows 2000 servers. The source server is a file in print server with utilization no more than 3 to 5 percent at any give time. I would even say the average is less than 1 percent utilized.
Is there a log file that details why its not connecting? |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12793 Location: USA
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Posted: Sun Jul 18, 2004 10:39 pm Post subject: |
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No, there are no logs
I think you can use perfobj.exe command line utility (it is included into HM 4.45 archive). Start it when test fails using command line perfobj.exe PerformanceCounter [-n retries] [login password [domain]]
E.g. perfobject "\\Server1\TCP\Connections Established" admin pswd25
It will display counter value or error description
Regards
Alex |
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Wooltown
Joined: 22 May 2002 Posts: 115 Location: Sweden
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Posted: Thu Jul 22, 2004 1:11 am Post subject: |
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I have had the same problem running on Windows 2000, now running on Windows 2003 Server, and have never experienced the problems.
Regards
Sven |
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sfm
Joined: 02 Sep 2004 Posts: 10
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Posted: Tue Sep 07, 2004 4:35 pm Post subject: |
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I have something similar going on. We are running AHM on a Win2K SP4 server with 2GB RAM and dual 1.8GHz HT Xeon processors. When I test ther perfcounter objects individually or from the command line, I get results quickly. When I let AHM go through the test cycle, I end up with many counters in an unnown stat. We are running about 3600 tests. I have tried changing the tests/sec at several values from 32/sec to 100/sec.
Any suggestions? |
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sfm
Joined: 02 Sep 2004 Posts: 10
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Posted: Tue Sep 07, 2004 4:36 pm Post subject: |
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I have something similar going on. We are running AHM on a Win2K SP4 server with 2GB RAM and dual 1.8GHz HT Xeon processors. When I test ther perfcounter objects individually or from the command line, I get results quickly. When I let AHM go through the test cycle, I end up with many counters in an unnown stat. We are running about 3600 tests. I have tried changing the tests/sec at several values from 32/sec to 100/sec.
Any suggestions? |
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sfm
Joined: 02 Sep 2004 Posts: 10
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Posted: Tue Sep 07, 2004 4:47 pm Post subject: |
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I just reduced the test/sec to 20 and everything seems to be working fine. I will post any updates as needed. |
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sysdeath
Joined: 15 Jul 2004 Posts: 12
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Posted: Wed Sep 22, 2004 2:43 pm Post subject: |
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I installed the RMA on all the servers and it resolved most of my problems. |
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sfm
Joined: 02 Sep 2004 Posts: 10
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Posted: Wed Sep 22, 2004 8:53 pm Post subject: |
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That also works! We ran into a situation, however, where we were running so many tests on the LAN itself that the reduction in threads had a significant impact. We wanted to avoid installing RMA's on every server (about 200). We are, however, running an RMA at each remote location. |
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