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kvnsdr
Joined: 09 Apr 2004
Posts: 47
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 Posted: Mon Apr 12, 2004 7:38 pm Post subject: Cannot change passwords on RMA |
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I am still running the evaluation version and testing RMA's. Upon first setup, I used identical alphanumeric passwords in two remote Windows RMA's and the Host RMA Manager. After successful testing I wanted to change the passwords to be more dificult and secure. There still 7 character alphanumeric.
So, I changed the password on the remotes, applied the settings, stopped and restarted the services (using rma_cfg.exe) however when I enter the new password in RMA manager (on the host) I recieve a 'cannot read data' error (bad connection). I've also deleted and recreated RMA in RMA manager and still get the same error.
Now if I reuse the very first password I setup with, the RMA Manager connects fine. However the password on the remote RMA's are still supposedly setup with new paswords.
Help............... kevin@upgrade1.com |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Tue Apr 13, 2004 11:35 am Post subject: |
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1) What version of the software do you use? RMA version? RMA Manager version?
| Quote: | | So, I changed the password on the remotes, applied the settings, stopped and restarted the services (using rma_cfg.exe) however when I enter the new password in RMA manager (on the host) I recieve a 'cannot read data' error |
2) How did you enter new password in RMA Manager? Using "Agent configuration" button?. Or using "Change connection parameters" button/menu item?
Actually RMA Manager allows you to change passwords remotely (using "Agent configuration" button!). This method much better because you do not need to change password in 2 different places, so you will not make mistake and you do not need restart agent.
3) You are displaying your e-mail address in the topic. Of course its not a problem if you have perfect anti-spam software. Otherwise you will receive hundreds of junk mail every day.
You do not need to display your e-mail in the message. Forum allows to send e-mail to you without displaying your address.
Regards
Alex |
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