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tyoungbauer
Joined: 12 Dec 2002 Posts: 16
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Posted: Tue Apr 06, 2004 10:36 am Post subject: Help with uses for comments |
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I was wondering if you had some examples of how people are usning comments in the tests. I am rebiluding all of our tests and would like to include this if it is valuable. I am just not quite sure how people are using them? |
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timn
Joined: 20 Nov 2003 Posts: 184 Location: United States
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Posted: Wed Apr 07, 2004 3:50 pm Post subject: |
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I can give you a quick overview of ho ww eare using them, For example, on a router link up/down test:
CommentLine1: The device's full (long) name)
CommentLine2: The text for the EMAIL alert subject line
CommentLine3: The device's internal IP address
CommentLine4: The device's affected interface name (e.g. ATM 2/0)
CommentLine5: Short desc of outage impact on users
CommentLine6: Circuit vendor's emargency support telephone #
CommentLine7: Circuit ID assigned by vendor
Then we construct the body template of the email as follows:
Subject: %CommentLine2%
**** This is an urgent LOSS OF SERVICE EVENT ****
The %CommentLine1% at IP address %CommentLine3%
is reporting that the Line Protocol is down on:
%CommentLine4%
The services impacted are:
%CommentLine5%
Specifically, the test called:
%TestName%
has returned an interface operational code of:
[%Reply%]
Please check %CommentLine1% for more information.
If the outage is not local, report the outage immediately to:
%CommentLine6%
%CommentLine7%
The alert threshold is: [%AlertThreshold%]
-------------------------------------------------------
Test Name: %TestName%
Method: %TestMethod%
Status : %STATUS%
Date : %DATETIME%
Reply : %Reply%
Test Interval: %Interval%
Recurrences : %Recurrences%
Last status: %LastStatus%
Total tests: %TotalTests%
Alive ratio : %AliveRatio%
Dead ratio: %DeadRatio%
Folder: %Folder% |
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