KS-Webservice timeout acknowledge status

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m.dauwa
Posts: 7
Joined: Fri Nov 16, 2018 10:46 am

KS-Webservice timeout acknowledge status

Post by m.dauwa »

After clicking Acknowledge in the Web-Frontend, then we receive this error: "Session closed" user inactivity timeout."
The problem is on different devices and on different browsers.
Hostmonitor: V14.96
KS-Soft
Posts: 12950
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Re: KS-Webservice timeout acknowledge status

Post by KS-Soft »

We cannot reproduce the problem.
Web Service version 6.14 (Web Service application menu Help->About)?
Web Interface version 2.0.086 (right bottom corner on web page)?
different browsers? Latest Edge, Chrome?
Could you send HML file with tests + hostmon.ini + webservice.ini files to support@ks-soft.net?

Regards
Alex
KS-Soft
Posts: 12950
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Re: KS-Webservice timeout acknowledge status

Post by KS-Soft »

PS
We fixed one mistake. You may contact support by e-mail and get update

Regards
Alex
m.dauwa
Posts: 7
Joined: Fri Nov 16, 2018 10:46 am

Re: KS-Webservice timeout acknowledge status

Post by m.dauwa »

Hi Alex, thanks.
I have send a mail.
When the bugfix not work i will send you our configuration.
br martin
KS-Soft
Posts: 12950
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Re: KS-Webservice timeout acknowledge status

Post by KS-Soft »

We assume the problem fixed?

Regards
Alex
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