Invalid floating point operation v13.80 running on W2019

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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david.matthewson
Posts: 78
Joined: Tue Oct 24, 2006 12:45 pm

Invalid floating point operation v13.80 running on W2019

Post by david.matthewson »

Alex

When I export a test list to a txt file (File|Export) it works but I also get a worrying Windows error msg, "Invalid floating point operation"

Seems to happen regardless of what 'export' options I choose.

Not a big deal but rather a cosmetic bug perhaps?
KS-Soft
Posts: 12869
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

If you provide .HML file with tests, we will find this bug in 10 minutes (I hope).
Otherwise it can take a month or more... and may be this bug may lead to some other problems.

Could you please contact support by e-mail (menu Help->Support)?

Regards
Alex
david.matthewson
Posts: 78
Joined: Tue Oct 24, 2006 12:45 pm

Post by david.matthewson »

Alex

Thanks - I'll do that tomorrow.

brgds

David
david.matthewson
Posts: 78
Joined: Tue Oct 24, 2006 12:45 pm

Post by david.matthewson »

Alex

Hmmm.. on both RCC (local) and the main app, Help|Support just opens an instance of Chrome.. no web page nor email info.

Tooltip says 'e-mail support'...

Odd..

David
KS-Soft
Posts: 12869
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Probably you do not have installed "normal" mail client on the system?
Support e-mail support@ks-soft.net
listed everywhere on our web site as well :wink:

Regards
Alex
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