How to move preconfigured HostMonitor to another server

[michaelw@wls.com.tw]

I try to move preconfigured HostMonitor to another server(VM).
I have according to FAQ methods below link
https://www.ks-soft.net/cgi-bin/phpBB/v ... php?t=1099
but license Unable to recover.
event news install and register license once again.
my HostMonitor version 10.30+
Expected move from win7(stand along) to win10(vm)
pls give me any advice.

[KS-Soft]

>but license Unable to recover

We will not publish your license on the forum.
Please send request to sales@ks-soft.net, provide your order number or registration name. We will send you registration codes by e-mail

Regards
Alex