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Synology Health test not working correctly?

 
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netpro



Joined: 22 Jun 2016
Posts: 4

PostPosted: Wed Jul 25, 2018 8:53 am    Post subject: Synology Health test not working correctly? Reply with quote

Hi,

I'm using Hostmonitor 11.51 on Windows 2012R2 and tried the new Synology tests. I thought, since we're experiencing some failing HDDs, it should return Bad, but instead everything looks good in Hostmonitor. Is this a bug maybe? I checked on the NAS directly and it showed a warning in overall system health.


Best regards,
netpro
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KS-Soft



Joined: 03 Apr 2002
Posts: 11927
Location: USA

PostPosted: Wed Jul 25, 2018 9:19 am    Post subject: Reply with quote

Could you provide access to your device (SNMP protocol)?

Regards
Alex
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netpro



Joined: 22 Jun 2016
Posts: 4

PostPosted: Fri Aug 24, 2018 3:04 am    Post subject: Reply with quote

Hi Alex,

you want access through the internt to my device via SNMP?


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netpro
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KS-Soft



Joined: 03 Apr 2002
Posts: 11927
Location: USA

PostPosted: Fri Aug 24, 2018 4:46 am    Post subject: Reply with quote

We cannot say what is wrong until we see data from your device.
SNMP access over Internet/VPN is the best option.

Regards
Alex
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netpro



Joined: 22 Jun 2016
Posts: 4

PostPosted: Fri Aug 24, 2018 4:59 am    Post subject: Reply with quote

Hi Alex,

I understand. Will it help, even though I've replaced the HDDs already and the system status is fine at the moment?


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Daniel
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KS-Soft



Joined: 03 Apr 2002
Posts: 11927
Location: USA

PostPosted: Fri Aug 24, 2018 5:50 am    Post subject: Reply with quote

Probably will not help

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Alex
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