KS-Soft. Network Management Solutions
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister    ProfileProfile    Log inLog in 

Sometimes several interruption mails are sent

 
Post new topic   Reply to topic    KS-Soft Forum Index -> Bug reports
View previous topic :: View next topic  
Author Message
SG-SEP1D



Joined: 08 Mar 2016
Posts: 4

PostPosted: Fri Jul 15, 2016 2:05 am    Post subject: Sometimes several interruption mails are sent Reply with quote

Hello,

We have Hostmonitor (9.5 with alert profile
Action profiles :
Send e-mail after 20 consecutive Bad status actions = Send mail KO
Send e-mail after 20 consecutive Good status actions = Send mail OK

But sometimes we have:
after 20 consecutive Bad status actions = Send mail KO
Between 16 and 19 consecutive Good status actions = No Mail
Immediately after, 20 consecutive Bad status actions = Hostmonitor Send mail KO again
Can you please help me .
Back to top
View user's profile Send private message
KS-Soft Europe



Joined: 16 May 2006
Posts: 2832

PostPosted: Fri Jul 15, 2016 3:10 am    Post subject: Reply with quote

Quote:
after 20 consecutive Bad status actions = Send mail KO (Send mail OK ?)
Between 16 and 19 consecutive Good status actions = No Mail
Immediately after, 20 consecutive Bad status actions = Hostmonitor Send mail KO again


This is correct behavior.
You have specified "Send Good e-mail only after 20 consecutive Good statuses".
In your case, test gets only 16 - 19 Good statuses then switches to Bad status.
According to your settings, Good e-mail should not be sent.
Back to top
View user's profile Send private message Send e-mail Visit poster's website
SG-SEP1D



Joined: 08 Mar 2016
Posts: 4

PostPosted: Mon Jul 18, 2016 2:26 am    Post subject: Sometimes several interruption mails are sent Reply with quote

Yes, But it is a bad email which is sent again after 20 bad status actions.
In fact, we have sometimes 2 cons├ęcutives bad email.
Back to top
View user's profile Send private message
KS-Soft



Joined: 03 Apr 2002
Posts: 12333
Location: USA

PostPosted: Mon Jul 18, 2016 12:04 pm    Post subject: Reply with quote

Test changed status to bad and failed 20 times in a row?
Then test changed status to Ok?
Then test changed status to bad and failed 20 times in a row again?
Yes, you will receive 2 "bad" notifications. Don't see anything wrong here.

Regards
Alex
Back to top
View user's profile Send private message Visit poster's website
KS-Soft Europe



Joined: 16 May 2006
Posts: 2832

PostPosted: Mon Jul 18, 2016 12:17 pm    Post subject: Reply with quote

If you get 22 Bad statuses, 3 Good statuses then 20 Bad statuses - you'll get 2 Consecutive Bad alerts. That is correct behaviour.
Back to top
View user's profile Send private message Send e-mail Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic    KS-Soft Forum Index -> Bug reports All times are GMT - 6 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group

KS-Soft Forum Index