SendSMS action : Is there a SMS number limit per event ?

SG-SEP1D · Joined: 08 Mar 2016 Posts: 4

Hi,
Sorry for my bad english.

We encountered a problem with the SendSMS action.
We are doing multiple tests, who send SMS in case of bad response.
Yesterday, several of these tests have given bad response but only 12 SMS were send.

In "SMSlog", there is a line for each: "Message has been added to queue"
In "Latest Events" view, there is also a line for each "has been Passed to Control Module"
But only 12 SMS... Honestly, it’s a massive request : almost 271 SMS in 2-3 minutes.

There is a maximum of SMS at the same time ? It’s a possible saturation of the SMS controle module ?
Another question: It’s possible to empty the "SMS queue" of all the SMS not sent ?

Thank you

KS-Soft · Joined: 03 Apr 2002 Posts: 12795 Location: USA

No errors in the log?
Then it sounds like some service provider limitation.
Can you ask your cell phone provider?

>Another question: It’s possible to empty the "SMS queue" of all the SMS not sent ?

Not sure why do you need this.
HostMonitor does not keep message for long time. Messages removed automatically.

Regards
Alex

SG-SEP1D · Joined: 08 Mar 2016 Posts: 4

Hi,
No errors in the log, all lines "has been Passed to Control Module" but only 12 lines "SMS to XXXXXXXXXXX has been sent". It's normal ?
Also we will ask the cell phone provider.

For empty the "SMS queue", It's just curiosity...
Thank you for your response

KS-Soft · Joined: 03 Apr 2002 Posts: 12795 Location: USA