Free Virtual memory get Error:Access is denied

urworld · Post by **urworld** » Sat Oct 05, 2013 8:32 am

when i set a monitor on a Windows 2008, get an "error:access is denied".
it's use WMI method, SNMP will get a message:Timeout.
i was reboot the target server, but other monitor:[CPU],[PING] and [Disk] are all works fine.

Could you provide some idea to help me?

KS-Soft · Post by **KS-Soft** » Sat Oct 05, 2013 8:48 am

when i set a monitor on a Windows 2008, get an "error:access is denied". it's use WMI method

Have you specified correct account for target system using Connection Manager (menu Profiles)?
HostMonitor version?
HostMonitor started as service or application?

SNMP will get a message:Timeout.

Have you installed and started SNMP agent on target system?
Have you enabled UDP port 161 on firewall?
Have you specified correct community string in SNMP profiles?
correct SNMP version?

Regards
Alex

urworld · Post by **urworld** » Sat Oct 05, 2013 9:50 am

Thanks reply reply so quickly.

1. Have you specified correct account for target system using Connection Manager (menu Profiles)?
2. HostMonitor version?
3. HostMonitor started as service or application?

1. i don't how to use it. just add a memory monitor.
2. 9.58
3. as service

1. Have you installed and started SNMP agent on target system?
2. Have you enabled UDP port 161 on firewall?
3. Have you specified correct community string in SNMP profiles?
correct SNMP version?

1. could you tell how to check?
2. firewall are Disabled.
3. i think it's all default, nothing changed.

another server has the same problem when using short hostname, but using ip address works fine?

KS-Soft · Post by **KS-Soft** » Sat Oct 05, 2013 10:28 am

i don't how to use it. just add a memory monitor.

You don't know how to use Connection Manager?
Then please read the manual:
- printable manual in MS Word format included into package, see manual.doc file
- or visit our web site at http://ks-soft.net/hostmon.eng/mframe.h ... htm#conmgr
- or click menu Profiles->Connection Manager, then click Help button.

as service

What account do you use to run service? We recommend to use built-in administrator account, especially if UAC is enabled

could you tell how to check?

How to check Windows Services?
There are many options. E.g.
- use command line "sc query snmp"
- use Windows mmc application
- use command "start services.msc"

another server has the same problem when using short hostname, but using ip address works fine?

Try to use FQDN name.

Regards
Alex