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eeXi
Joined: 16 Mar 2011 Posts: 4
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Posted: Wed Mar 16, 2011 2:54 pm Post subject: Issue with active agent and the “Use Warning status if” |
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Hello KS-Soft Team
Since we have replaced the passive agent with the active agent, we have an issue with the “Use “Warning” status if” ('%SuggestedSimpleStatus%'=='DOWN') and (%SuggestedRecurrences%<2) parameter. Every test with this parameter stay in warning after 2, 3 … 10 …100 ... times instead turn bad.
Is it a known issue ? Or simply a misconfiguration of the active agent ?
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KS-Soft
Joined: 03 Apr 2002 Posts: 12806 Location: USA
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Posted: Wed Mar 16, 2011 3:03 pm Post subject: |
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I don't think this has anything to do with agent replacement. These options processed by HostMonitor.
I assume you changed something else. May be you unmarked "Thread Warning status as Bad" option?
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Alex |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12806 Location: USA
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Posted: Wed Mar 16, 2011 3:18 pm Post subject: |
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I was wrong, we can reproduce the problem. Will check...
Regards
Alex |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12806 Location: USA
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Posted: Wed Mar 16, 2011 5:24 pm Post subject: |
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There is fix at www.ks-soft.net/download/hm885.zip
If you are using HostMonitor version 8.84, just unzip files and replace hostmon.exe, rcc.exe modules.
If you are using older version, please check your license using HostMonitor/RCC menu Help->Update check, update to version 8.84, then apply this fix
Regards
Alex |
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