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License problem with 8.50 beta.

 
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Dubolomov



Joined: 01 Jun 2006
Posts: 214
Location: Russia

PostPosted: Thu Mar 11, 2010 11:27 pm    Post subject: License problem with 8.50 beta. Reply with quote

Hi.
I upgraded 8.36 beta with new 8.50 beta version of HM today. But after HM starts it has a warning window that my license is only valid for an older version.
I got enterprise license and additional "100 RMA + LifeTime updates".
How can i fix this problem?
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KS-Soft



Joined: 03 Apr 2002
Posts: 12792
Location: USA

PostPosted: Fri Mar 12, 2010 11:39 am    Post subject: Reply with quote

Normally HostMonitor should check your registration codes and warn you when you need new codes BEFORE actual update, unless you have disabled "Update check" option that is located on Misc page in the Options dialog. In such case you may use menu Help->Update check to verify license before update.

We will not publish your registration codes on the forum so please send e-mail request to sales@ks-soft.net
Please provide your order number and/or registration name.

Regards
Alex
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Dubolomov



Joined: 01 Jun 2006
Posts: 214
Location: Russia

PostPosted: Thu Mar 25, 2010 8:01 am    Post subject: Reply with quote

Does HM can check updates through proxy server? Security policy in our company doesn't permit any connections from inside network directly to the internet.
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KS-Soft



Joined: 03 Apr 2002
Posts: 12792
Location: USA

PostPosted: Thu Mar 25, 2010 10:46 am    Post subject: Reply with quote

Quote:
Does HM can check updates through proxy server?

If you setup correct settings on Options dialog then yes (see options located on "Connection/Access method" page in the Options dialog).

Or just click menu Help->Update check and see if it works.

Regards
Alex
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Dubolomov



Joined: 01 Jun 2006
Posts: 214
Location: Russia

PostPosted: Tue Mar 30, 2010 6:44 am    Post subject: Reply with quote

Ok. That was my mistake with license.
Thank you.
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KS-Soft



Joined: 03 Apr 2002
Posts: 12792
Location: USA

PostPosted: Tue Mar 30, 2010 10:16 am    Post subject: Reply with quote

No problem

Regards
Alex
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