How to I get RMA scripts to run?

[bilbo007]

Hi,

I'm running Ubuntu server 8.10 and have installed the latest linux rma. I have configured the rma.ini file and started the rma process. I can connect to the RMA from hostmon and can check UNC paths however cannot get any of the scripts to execute.

The error in Hostmon when I have created a new test states there is a RMA: 301 - Script Error, it also says permission denied.

Does anyone have any ideas what it going on?

Thanks

[KS-Soft Europe]

[bilbo007]

Thanks very much for your help Max, that resolved the problem.

[timn]

Alex,

I'm having the same issue, but after following instructions
you gave above, I still get the error message:

"RMA: 301 - Script execution error: exec error: Permission denied"

What other permissions could I have wrong? See test particulars below:


Method = ShellScript
;--- Common properties ---
;DestFolder = Root\C3 Tech Services\Web Services\Rackspace Web 02\
RMAgent = Rackspace Web02
Title = RS-WEB02 - Free Memory
Comment = SYSTEM: Mem Free: 1024
RelatedURL =
CmntPattern = %path%: %object%
ScheduleMode= Regular
Schedule = 7 Days, 24 Hours
Interval = 600
Alerts = Low Memory
ReverseAlert= No
UnknownIsBad= No
WarningIsBad= No
UseCommonLog= Yes
PrivLogMode = Default
CommLogMode = Default
;--- Test specific properties ---
Script = SYSTEM: Mem Free||AIX/BSD/Linux/Solaris
Params = 1024
Timeout = 15
UseMacros = Yes



RMA Agent version is rma128_lin_x64


I start RMA with the following line in rc.local:
/usr/sbin/rma/rma /usr/sbin/rma/rma.ini



Here are current permissions in rma folder:

$ ls -l /usr/sbin/rma
total 460
-rwxrwxrwx 1 root root 807 Jul 17 09:38 cpu.sh
-rwxrwxrwx 1 root root 12987 Jul 17 09:38 INSTALL
-rwxrwxrwx 1 root root 4641 Jul 17 09:38 LICENSE
-rw-r--r-- 1 root root 78604 Jul 17 09:56 log_verbose.txt
-rwxrwxrwx 1 root root 787 Jul 17 09:38 proccnt.sh
-rwxrwxrwx 1 root root 543 Jul 17 09:38 proclist.sh
-rwxrwxrwx 1 root root 299 Jul 17 09:38 qnx_cpu.sh
-rwxrwxrwx 1 root root 2996 Jul 17 09:38 README
-rwxrwxrwx 1 root root 229175 Jul 17 09:38 rma
-rwxrwxrwx 1 root root 7627 Apr 21 07:26 rma.ini


and permission on the rma folder itself:
drwxrwxrwx 2 root root 4096 Apr 23 03:11 rma


and process info:
$ ps -eF | grep rma
root 22210 1 0 8594 1000 0 09:39 ? 00:00:02 /usr/sbin/rma/rma -d -v /usr/sbin/rma/rma.ini

When I run script manually, it appears to work:
$ cat /proc/meminfo | awk '$1=="MemFree:"{print $2;exit}'
430300


Maybe MEMINFO itself is the problem?
$ ls -l /proc/meminfo
-r--r--r-- 1 root root 0 Jul 17 10:22 /proc/meminfo

Finally, system is:
$ uname -a
Linux 986717-web2.www.mycorp.com 2.6.18-128.1.1.el5 #1 SMP Mon Jan 26 13:58:24 EST 2009 x86_64 x86_64 x86_64 GNU/Linux

[KS-Soft]

I assume RMA does not have right to create file
Try to setup path to temp folder using TmpDir parameter (rma.ini file)
=================
; TmpDir
; Parameter is optional. For some tests (CPU, Process and Shell Script) agent
; creates temporary files. RMA searches for temporary directory in the
; following order:
; - directory that specified by this option (TMPDIR)
; - directory that specified by "TMPDIR" environment variable
; - directory that specified by "TMP" environment variable
; - if non of these parameters specified or specified directory doesn't
; exist, RMA uses current directory
=================

Regards
Alex

[timn]

Alex,

I still have this permissions problem. Let's review

In my RMA.INI file, I have TmpDir set as follows:

[KS-Soft]

[timn]

Thanks, Alex. That did it! What I actually ended up doing was leaving my TmpDir setting (in RMA.INI) empty: