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RMA on HP-UX error in HM 8.02

 
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jhuppertz



Joined: 10 Feb 2006
Posts: 19
Location: Netherlands

PostPosted: Mon May 25, 2009 1:26 am    Post subject: RMA on HP-UX error in HM 8.02 Reply with quote

Hi,

We are using RMA on a HP-UX Itanium platform, hence this is version 1.23. We have tried to upgrade to Hostmon 8.02 but thet we gen an error "RMA: Wrong Command".

What could be the problem?

Regards,
John
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KS-Soft Europe



Joined: 16 May 2006
Posts: 2833

PostPosted: Mon May 25, 2009 2:01 am    Post subject: Reply with quote

You may get "RMA: Wrong Command" error because some tests were changed. In order to get rid of this error you should upgrade RMA for *nix to the latest version 1.26. The problem is that we do not have RMA 1.26 binary module for HP-UX Itanium platform....

Could you, probably, provide us SSH access to some HP-UX equipment?

BTW. "SSH" test method was introduced in verson 8.02. HostMonitor can connect and login to specified remote system running the SSH daemon and execute a command or shell script. This allows you to perform some tests on UNIX systems without using Remote Monitoring Agent for UNIX.
http://www.ks-soft.net/hostmon.eng/mframe.htm#tests.htm#chkssh

Regards,
Max
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jhuppertz



Joined: 10 Feb 2006
Posts: 19
Location: Netherlands

PostPosted: Mon May 25, 2009 3:20 am    Post subject: Reply with quote

Hello Max,

Using SSH would require us to rewrite all our shell scripts we currently use. The best and most felxible solution would be to create a 1.26 RMA agent for HP-UX Itanium.

How would we go about to do this?

Regards,
John
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KS-Soft Europe



Joined: 16 May 2006
Posts: 2833

PostPosted: Mon May 25, 2009 3:41 am    Post subject: Reply with quote

jhuppertz wrote:
Using SSH would require us to rewrite all our shell scripts we currently use.
Correct.
jhuppertz wrote:
The best and most felxible solution would be to create a 1.26 RMA agent for HP-UX Itanium.
How would we go about to do this?
If you provide us Telnet or SSH access to your HP-UX, we can try to compile the agent for you. Also we can send you the source codes and you will be able to compile the agent by your self. However, I think, code should be "tuned" a bit, so it might be diffucult for you to compile the agent.

Regards,
Max
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jhuppertz



Joined: 10 Feb 2006
Posts: 19
Location: Netherlands

PostPosted: Wed May 27, 2009 5:13 am    Post subject: Reply with quote

Hello Max,

Because it is the core business system for a healthcare organisation I cannot give you access to the server. If you could provide us with the sources and some information on de usage/tuning you would like to do, we can compile it and send you a copy of the compiled version.

Kind regard,
John
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KS-Soft



Joined: 03 Apr 2002
Posts: 11782
Location: USA

PostPosted: Wed May 27, 2009 5:23 am    Post subject: Reply with quote

Please send request to support@ks-soft.net, provide your order number or registration name.

Regards
Alex
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jhuppertz



Joined: 10 Feb 2006
Posts: 19
Location: Netherlands

PostPosted: Wed May 27, 2009 5:53 am    Post subject: Reply with quote

Hi Max,

The requested information has been sent.

Kind regards,
John
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