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sine
Joined: 07 Feb 2007
Posts: 37
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 Posted: Wed Nov 26, 2008 10:19 am Post subject: Pause test by hms script |
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Hi
i think that may be usefull to pause a test by hms script.
by script is already possible to enable/disable test so i think that this feature will not require a lot of time...so i hope that you can give me this big big big present as soon as possible  |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Wed Nov 26, 2008 10:38 am Post subject: |
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Yes, I think we can implement this option.
Not sure we will do this in version 7, probably in 8.00
Regards
Alex |
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sine
Joined: 07 Feb 2007
Posts: 37
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| Posted: Wed Nov 26, 2008 10:45 am Post subject: |
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i hope in a miracle for have this function asap.
At this moment i have a lot of test that send me an SMS alert (using an external program).
I would like to reply the sms and pause the related test....if you consider that a large number of SMS was send in the night you can imagine that this feature is very very very very very important for the destinatary of the sms |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Wed Nov 26, 2008 11:07 am Post subject: |
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Not sure I understand...
If you do not want to receive SMS alerts at night time, you may assign "schedule" to that action.
Do you mean your tests often changes status and you want to receive just 1st alert? May be its better to find the reason of such unreliable service?
Regards
Alex |
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sine
Joined: 07 Feb 2007
Posts: 37
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| Posted: Thu Nov 27, 2008 12:43 am Post subject: |
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| KS-Soft wrote: | Not sure I understand...
If you do not want to receive SMS alerts at night time, you may assign "schedule" to that action.
Do you mean your tests often changes status and you want to receive just 1st alert? May be its better to find the reason of such unreliable service?
Regards
Alex |
Alex,
the SMS will be sent the night because we offer a service 24x7 but sometimes the alerts didn't need an immediate resolution, or sometimes the problem notified isn't a really problem.
it's very hard to explane...but a lot of times the only way for the "lucky" man that receive this SMS is to connect to HostMonitor and pause the test....or try to ignore the telephone
As you can imagine there is a big difference between "stend up and connect to hostmonitor" and "reply to the sms from your bad" |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Thu Nov 27, 2008 7:08 am Post subject: |
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Sorry, I still do not understand.
| Quote: | | the SMS will be sent the night because we offer a service 24x7 but sometimes the alerts didn't need an immediate resolution, or sometimes the problem notified isn't a really problem. |
If you are using "Repeat: 1 time" option for the test, HostMonitor will send just 1 SMS when test fails.
Also, if you know that "problem notified isn't a really problem", you may setup alert profile to send SMS at working hours only.
How do you decide is "problem notified isn't a really problem"? Using test name received with SMS? Then you may use different alert profiles for critical and non-critical test items. I think its better than receive SMS in 3am and then pause the test.
Regards
Alex |
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sine
Joined: 07 Feb 2007
Posts: 37
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| Posted: Thu Nov 27, 2008 9:15 am Post subject: |
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| KS-Soft wrote: | Sorry, I still do not understand.
| Quote: | | the SMS will be sent the night because we offer a service 24x7 but sometimes the alerts didn't need an immediate resolution, or sometimes the problem notified isn't a really problem. |
If you are using "Repeat: 1 time" option for the test, HostMonitor will send just 1 SMS when test fails.
Also, if you know that "problem notified isn't a really problem", you may setup alert profile to send SMS at working hours only.
How do you decide is "problem notified isn't a really problem"? Using test name received with SMS? Then you may use different alert profiles for critical and non-critical test items. I think its better than receive SMS in 3am and then pause the test.
Regards
Alex |
Alex,
i understand that this is very strange...but the same alert some times may notificate a problem that we have to solve into some minutes and some times may be a "notification" of a probally future problem...it depends from a lot of information and we unfortunately can't determine this before.
so we have some test that send SMS 24x7x365 and the operator that receive this message can valutate the priority of the alert (that depends yet from ALL the alerts that he received) and decide if he can ignore the SMS or not.
So...i know...this is very very strange...but there are only two ways for us
1) ignore the SMS
2) pause the test
obviusly we need to send the SMS "untill status change" and not only one time. |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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| Posted: Thu Nov 27, 2008 10:37 am Post subject: |
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Ok, there is update at www.ks-soft.net/download/hm773.zip
Please install version 7.72 before using this update
Now HM Script allows you to use command like
PauseTest <TestName> <time_minutes> [<Comment>]
Regards
Alex |
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sine
Joined: 07 Feb 2007
Posts: 37
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| Posted: Thu Nov 27, 2008 12:26 pm Post subject: |
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| thanks a lot...you make me an happy user |
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