HostMonitor access rights different for UI and service

ironcurtain · Post by **ironcurtain** » Thu Oct 23, 2008 7:59 am

I am running HostMonitor v7.22c on Windows Server 2003

Summary:
When using HostMonitor UI a WMI test retrieves server disk space information from across the network, but when restarting the HostMonitor service to impersonate the same user, the test returns a reply of "Access is denied".

I'm wondering why this might be, please?

Description:

Step: I run HostMonitor as an application to stop service and open the HostMonitor user interface, by using the script below
======================
net stop hostmonservice
"c:\program files\hostmon\hostmon.exe"
net start hostmonservice
======================

Step: I create a WMI test for checking disk space with the following details:

Host: {Server across the network}
Name space: root\cimv2
syntax: select FreeSpace from Win32_LogicalDisk where DeviceID = 'C:'

Result: The test retruns a result of 'Ok' and the disk free space of the networked machine.

Ok, so far so good.

Step: Now I save the changes and close the HostMonitor UI.

Result: The batch file restarts the HostMonitor service as the same user as we were logged in as, when using Remote Desktop Control (RDC).

Observation:
The WMI test now returns "Access is denied" reply.

KS-Soft Europe · Post by **KS-Soft Europe** » Thu Oct 23, 2008 8:15 am

Please, use "ConnectionManager" for the "WMI" tests.
"Connection Manager" provides one convenient place to store account information necessary to perform connections to remote systems: http://www.ks-soft.net/hostmon.eng/mfra ... htm#conmgr

Regards,
Max

ironcurtain · Post by **ironcurtain** » Thu Oct 23, 2008 8:32 am

Where do I get the Connection Manager from please?

I have not found this in any menu in the HostMonitor UI and also not in My Enterprise Edition installation folder.
Also i did not find a download on the KS_Soft website.

Thank you.

KS-Soft Europe · Post by **KS-Soft Europe** » Thu Oct 23, 2008 8:43 am

"Connection Manager" is HostMonitor internal tool. You may access it using HostMonitor menu "Profiles" -> "Connection Manager".
Please, read the following article for details: http://www.ks-soft.net/hostmon.eng/mfra ... htm#conmgr

Regards,
Max

ironcurtain · Post by **ironcurtain** » Thu Oct 23, 2008 9:23 am

Thank you very much for your helpful and quick responses.
My question has been resolved