Help is not available when HM running as service

KS-Soft · Joined: 03 Apr 2002 Posts: 12679 Location: USA

Security patches for Windows lead to the following problem: HostMonitor cannot display help when running as Win32 service.
http://support.microsoft.com/kb/896358

Solution - you should add 2 DWORD variables into registry under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\HHRestrictions
1) EnableFrameNavigationInSafeMode = 1
2) EnableNonInteractiveUser = 1
and restart service

If you do not have HHRestrictions key in the registry, you may create it.

Regards
Alex

KS-Soft · Joined: 03 Apr 2002 Posts: 12679 Location: USA

If you experience the same problem on Windows Vista or Windows Server 2008, please update Advanced Host Monitor to version 7.46 or higher

Regards
Alex