Hi,
We are looking into to have multiple Hosmonitor to run.
And for that we would use multiple RCC's. My question is, is there a way to change the tray icon color from red to something else, so it would be easier to differentiate the RCC's ?
Thanks and regards,
Josef
Different tray icon color in RCC client
Please use "Intsallation and configuration" forum.
Use "Problems and Bugs" forum when something works incorrectly.
No, you cannot change the icon. Red icon means there are some "bad" test items; "yellow" icon means there is no "bad" items but there are some "Unknown" test items; and so on
Regards
Alex
Use "Problems and Bugs" forum when something works incorrectly.
You plan to install HostMonitor on different systems and start several RCC on single system?And for that we would use multiple RCC's. My question is, is there a way to change the tray icon color from red to something else, so it would be easier to differentiate the RCC's ?
No, you cannot change the icon. Red icon means there are some "bad" test items; "yellow" icon means there is no "bad" items but there are some "Unknown" test items; and so on
Regards
Alex
Opps... Sorry. Please move the topic to the correct forum.KS-Soft wrote:Please use "Intsallation and configuration" forum.
Use "Problems and Bugs" forum when something works incorrectly.
Yes. Unfortunately one instance can not handle the load on the system.KS-Soft wrote: You plan to install HostMonitor on different systems and start several RCC on single system?
Do you need to perform a lot of tests every second? Usually HostMonitor can perform 64 tests per second without any problems. However it depends on test method, test settings, system configuration, etc.
If you have some "heavy" tests you may try to use RMA installed on another system.
Note: You need license for each installation of HostMonitor.
Regards
Alex
If you have some "heavy" tests you may try to use RMA installed on another system.
Note: You need license for each installation of HostMonitor.
Regards
Alex
We have more than 6200 tests, average of 14 test/sec.KS-Soft wrote:Do you need to perform a lot of tests every second?
from there: 3.6 ping /sec
1.6 service /sec
1.2 odbc / sec
We have already 80% of our tests on RMA agents, and we move them to active-rma agent to have less load on the system.KS-Soft wrote: Usually HostMonitor can perform 64 tests per second without any problems. However it depends on test method, test settings, system configuration, etc.
If you have some "heavy" tests you may try to use RMA installed on another system.
And we have 10 concurrent RCC clients who are actively using the monitoring. Unfortunately the system "hang" couple times daily, you can not anything, RCC client drops the connection, so you need to re-login.
Yes we are aware of the licensing.KS-Soft wrote: Note: You need license for each installation of HostMonitor.
14 tests per second should not be a problem at all. While some ODBC drivers lead to problems...We have more than 6200 tests, average of 14 test/sec.
1.2 odbc / sec
I am not sure Active RMA can save you some CPU time comparing to Passive RMA. HostMonitor uses more complicated algorithms for Active RMA.We have already 80% of our tests on RMA agents, and we move them to active-rma agent to have less load on the system
You need to re-login RCC client only? HostMonitor works without restarting?And we have 10 concurrent RCC clients who are actively using the monitoring. Unfortunately the system "hang" couple times daily, you can not anything, RCC client drops the connection, so you need to re-login.
Regards
Alex
Yes. just it's annoying if you need to do that 2x a hour.KS-Soft wrote: You need to re-login RCC client only? HostMonitor works without restarting?
And for every click you need to wait 15 seconds.. which is the biggest problem.
What I saw on the hostmonitor server console is, that when the RCC is hanging at that time the hostmonitor is hanging as well, but 15-30 seconds later it works again.
During this time we can not see high CPU usage on the system. So we don't really know what's going on in the background.
- HostMonitor version?KS-Soft wrote:Could you please provide more information?
7.18 - in testing the 7.42 beta Probably in the next week we will upgrade.
- Windows?
2003 SP2
- Do you use ODBC logging? What ODBC driver do you use?
Yes we use, MS SQL native client - from sql server 2005
version 2005.90.1399
- Do you have installed some antivirus monitors, personal firewall, content
monitoring software? Non stanard winsock components?
Symantec antivirus is installed, but that is only file level scanner.
Logging function works in main thread so ODBC related problem can lead to such 15-30 sec delay.What I saw on the hostmonitor server console is, that when the RCC is hanging at that time the hostmonitor is hanging as well, but 15-30 seconds later it works again.
- Do you use ODBC logging? What ODBC driver do you use?
Yes we use, MS SQL native client - from sql server 2005
version 2005.90.1399
Do you see any ODBC related errors in system log (this log file specified on System Log page in the Options dialog)?
Regards
Alex
Good point Alex, I see some strange error messages in the syslogKS-Soft wrote: Logging function works in main thread so ODBC related problem can lead to such 15-30 sec delay.
Do you see any ODBC related errors in system log (this log file specified on System Log page in the Options dialog)?
Other issue: There is a problem when you use active-rma agents, and you start the monitoring service.
As the time when the system tries to test with the active-rma agent, the agent did not reported to the hostmon, so it's producing an RMA connection error. Can you implement a checkbox into hostmon, that it's waiting 90 sec before it start any kind of tests? So the active rma agents are already connected to the system, and so it won't result of connection errors.
Regards,
Josef
I don't think HostMonitor can report "RMA: Connection error" for Active RMA. Such message can be used for Passive agent only. HostMonitor should display message like "RMA not connected" for Active RMA
HostMonitor uses more flexible schedule for the tests that should be performed by Active RMA, e.g. if test has to be performed immediately but Active RMA is not connected while it was connected several minutes ago, HostMonitor may wait for another connection up to 4 min before assigning Unknown status to the tests. Note: if you select the test item and click Refresh button, HostMonitor will not wait for connection, it will set Unknown status right away
Regards
Alex
HostMonitor uses more flexible schedule for the tests that should be performed by Active RMA, e.g. if test has to be performed immediately but Active RMA is not connected while it was connected several minutes ago, HostMonitor may wait for another connection up to 4 min before assigning Unknown status to the tests. Note: if you select the test item and click Refresh button, HostMonitor will not wait for connection, it will set Unknown status right away
Regards
Alex
Sorry, I was writing from my head. The error message is: Unknown RMA not connected.KS-Soft wrote:I don't think HostMonitor can report "RMA: Connection error" for Active RMA. Such message can be used for Passive agent only. HostMonitor should display message like "RMA not connected" for Active RMA
But it doesn't do.KS-Soft wrote: HostMonitor uses more flexible schedule for the tests that should be performed by Active RMA, e.g. if test has to be performed immediately but Active RMA is not connected while it was connected several minutes ago, HostMonitor may wait for another connection up to 4 min before assigning Unknown status to the tests.
So I are talk about a ping test. Scheduled to run every 3 minutes with an active agent.
The hostmonitor service is not running. And when I start it, I can see almost immediately, that the test goes to unknown state.
If I refresh them manually, then usually they come back to normal state, as in the mean time the rma agent is connected back to the hostmon server.
Regards,
Josef
Thanks Alex,KS-Soft wrote:Oh, you restart HostMonitor service.. Yes, in such case it may set "Unknown" status. Probably you are right, we should implement some delay for Active RMA in such case as well. I have added task into "to do" list.
Regards
Alex
Have a nice weekend!
ps: one of my college found a option under:
Options / Service / Startup delay.
According to the help it does the same, what I was looking. We set it up now to 1 min, to see how it works.