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RMA deamon stops

 
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canish



Joined: 30 May 2007
Posts: 17
Location: TURKEY

PostPosted: Thu Jun 19, 2008 7:45 am    Post subject: RMA deamon stops Reply with quote

Hi everyone;

I have faced a new problem with rma unix agent on my red hat database nodes which were working without problem till last week.

even i look at the log files did not notice anything wierd here is the situation:

rma deamon stops at some time intervals (around 70 minutes)
what could be the reason that leads to this corruption?

thax a lot
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KS-Soft



Joined: 03 Apr 2002
Posts: 12349
Location: USA

PostPosted: Thu Jun 19, 2008 11:07 am    Post subject: Reply with quote

Could you please provide more information?
- RMA version?
- RedHat version?
- What tests are performed by this agent?

Regards
Alex
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canish



Joined: 30 May 2007
Posts: 17
Location: TURKEY

PostPosted: Fri Jun 20, 2008 12:13 am    Post subject: Reply with quote

yesterday i upgrade one of my rma unix agent to 1.25 and the others are 1.23 but nothing is changed.
Redhat version is 3.2.3
there are many tests for ex: disk free, time difference, text log check, memory free and etc.

by the way some of my windows agents (working as service) will stop like unix ones that i noticed today.

one more thing that i also have heard now is the management server HM installed is moved to another machine with this new machine we begin having this problem.

do you have any guess?
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KS-Soft



Joined: 03 Apr 2002
Posts: 12349
Location: USA

PostPosted: Fri Jun 20, 2008 9:50 am    Post subject: Reply with quote

We will re-test RMA on RedHat, may be we will be able to reproduce the problem...

Quote:
by the way some of my windows agents (working as service) will stop like unix ones that i noticed today.
one more thing that i also have heard now is the management server HM installed is moved to another machine with this new machine we begin having this problem.

When you have some problems, please provide information about software that you are using
- HostMonitor version?
- RMA version?
- Windows version?
- Service Pack?

Do you mean you did not have any problems while HostMonitor was running on some "old" system? What version of HostMonitor was used on that "old" system? Windows? Service Pack?

Regards
Alex
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canish



Joined: 30 May 2007
Posts: 17
Location: TURKEY

PostPosted: Fri Jun 20, 2008 10:04 am    Post subject: Reply with quote

i am using HM v6.80 on windows 2003 server with sp2. rma version is 1.23

besides i found the problem (of course most probably), one of my friends leaves hostmon.exe working at old management server then rma has requests from that server which are rejected.
altough it rejects and obeys ini file rules it stops or killed by some reason and i have to restart deamon.

may be this could be a bug may be not. but if there are two HM's working and have requests from same rma, rma deamon or service fails.

i hope it wont repeat. it is working around 5-6 hours non stop where i am expecting 3 or 4 failure

thanx a lot for your concern
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KS-Soft



Joined: 03 Apr 2002
Posts: 12349
Location: USA

PostPosted: Fri Jun 20, 2008 10:12 am    Post subject: Reply with quote

Quote:
i am using HM v6.80 on windows 2003 server with sp2. rma version is 1.23

You said you had problem with RMA for Windows. What version of RMA for Windows do you use?

Quote:
besides i found the problem (of course most probably), one of my friends leaves hostmon.exe working at old management server then rma has requests from that server which are rejected

H'm.. theoretically this should not lead to crash but we will test such conditions.
If you have 1 license for HostMonitor then 2 running installations may not work properly.

Also, if your license allows, I would recommend to update your software. Latest version of HostMonitor is 7.22, RMA for Windows 3.70
You may check your license against latest version of the software using menu Help -> Update check

Regards
Alex
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