Hi,
I am looking into upgrading our existing Hostmonitor with the new version and have downloaded and installed the evaluation copy. However I can't get the webinterface to work. As this feature is essential in order for us to use the software I need to get it to work. I have been throught all the existing threads for similar problems, but have not been able to resolve it.
I have installed hostmonitor and the web service on the same PC with a clean XP installation.
The RCI interface has been enabled for Remote Control and listen on the default port 1054. Max connections is 16 (only one users is currently running test so this should be sufficient)
I have added a new users which has been granted access to all tests. This users account has been setup with localhost IP (127.0.0.1) as i'm accessing the website from the local PC. The IP is checked for the user.
The webservice is running and is connecting to RCI Hostmonitor on 127.0.0.1 again with the default port 1054.
The Web server is setup on port 8080 (i have also tried port 80), and no other applications are listing on either of theese. The interface is set to 0.0.0.0 (all interfaces) and application status is set to Active.
I open a browser and connect to: 127.0.0.1:8080 and get prompted for username and password. So far so good. Now i put in the username that i made in the RCI and the password for this account, and i get the following error:
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Transmission error (Web Service <-> Hostmonitor): Connection error. An invalid argument was supplied.
Possible reasons:
- Hostmonitor is not running
- RCI interface is disabled
- HM Web Service configured incorrectly (wrong TCP Port or IP address)
- network problem
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It makes no difference whether i use the new account that i made, or use the build in Admin account. I have reset the password a number of times to rule out password mismatch and made it simple (admin) for testing purposes.
I have disabled Windows Firewall and have no other 3rd party firewall installed. I have even disabled the antivirus (NOD32)
Since i get the logon prompt, it seems to be an authentication issue.
Netstat -nao indicates that process 440 (webservice.exe) is listening on port 8080 for 0.0.0.0, and process 568 (hostmon.exe) is listening on port 1054 for 0.0.0.0
The system logfile indicates Monitor Started and RCI enabled.
Looking forward to hearing from you
Problem with Hostmonitor RCI Webinterface
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KS-Soft Europe
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- Joined: Tue May 16, 2006 4:41 am
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Re: Problem with Hostmonitor RCI Webinterface
This error means something wrong with winsock on the machine, where WebService is running. Could you try to perform the following command from command line prompt:reimer wrote:Transmission error (Web Service <-> Hostmonitor): Connection error. An invalid argument was supplied.
Code: Select all
netsh winsock resetRegards,
Max
-
KS-Soft Europe
- Posts: 2832
- Joined: Tue May 16, 2006 4:41 am
- Contact:
The problem might be caused by NOD32. Some of our customers experienced such an odd behavior with NOD32: http://www.ks-soft.net/cgi-bin/phpBB/vi ... php?t=2507reimer wrote:Got me wondering what caused the problem though, its a brand new PC and a fresh installation. Besides i have the same problem on two different PC's where I installed HM.
Regards,
Max