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Nadir
Joined: 29 Aug 2005
Posts: 264
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 Posted: Fri Apr 18, 2008 2:21 pm Post subject: Problem after upgrading from 6.54 to 7.08 |
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Hi all,
I had encourted a little with this upgrade. All Service tests replies now with "-1ms" before tests replies with "60ms" "340ms" ...
Thanks |
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KS-Soft
Joined: 03 Apr 2002
Posts: 12795
Location: USA
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Nadir
Joined: 29 Aug 2005
Posts: 264
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| Posted: Tue Apr 22, 2008 2:32 am Post subject: |
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| Quote: | Test is performed by agent? I assume you forgot to update RMA.
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Right, I try to update an agent but i get thye folowwing error:
Cannot open file "C:\Program Files\HostMonitor5\RMA-Win\rma.exe I/O" error 32 |
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KS-Soft Europe
Joined: 16 May 2006
Posts: 2832
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| Posted: Tue Apr 22, 2008 2:49 am Post subject: |
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Error 32 means "The process cannot access the file because it is being used by another process". Looks like some third party software, like antivirus locked this RMA agent.
Another possible reason - you are trying to copy one rma.agent onto itself. 
On the other hand, this may happens when you are trying to send "working" exe module to remote systems. Better don't do that. If you need to have running agent on the same system where Advanced Host Monitor package in installed, then you can make a copy of the folder (RMA-Win folder) and used that copy for upgrade proceduce.
Regards,
Max |
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Nadir
Joined: 29 Aug 2005
Posts: 264
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| Posted: Tue Apr 22, 2008 3:33 am Post subject: |
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| it works, thanks for support |
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