500 Connection Refused

mlindsey · Post by **mlindsey** » Thu Apr 10, 2008 2:56 pm

I cannot get my SMTP alerts to work for some reason. Below are the errors that I have in both logs. However everything was working great for the first few days until I had to restart the server. Any help would be appreciated. I have sent a couple emails to 'support@ks-soft.net' over the past couple weeks but have never gotten any response.

Below is what is in syslog.

500 Connection refused (Winsock error #10061)

Below Is what is on the alert popup when trying to send SMTP alert.

[4/9/2008 9:50:43 AM] Connecting to 10.158.100.201 (SMTP) ...

[4/9/2008 9:50:43 AM] < 220 64.50.11.157.ptr.us.xo.net Microsoft ESMTP MAIL Service, Version: 6.0.3790.3959 ready at Wed, 9 Apr 2008 09:50:42 -0700

[4/9/2008 9:50:43 AM] > HELO garfs001

[4/9/2008 9:50:43 AM] < 250 64.50.11.157.ptr.us.xo.net Hello [192.168.0.229]

[4/9/2008 9:50:43 AM] Open Done

[4/9/2008 9:50:43 AM] > MAIL FROM:<EDI Express HostMonitor>

[4/9/2008 9:50:43 AM] < 501 5.5.4 Invalid Address

[4/9/2008 9:50:43 AM] Mail Error #501 (501 5.5.4 Invalid Address)

I have verified my address in valid. Keep in mind this was working perfectly fine until I did a reboot on the server. No exchange changes have been made. I have also tested sending SMTP emails from other server without any problems.

Thanks for the help!

KS-Soft · Post by **KS-Soft** » Thu Apr 10, 2008 3:06 pm

As you may see your mail server does not like address of the sender
> MAIL FROM:<EDI Express HostMonitor>
< 501 5.5.4 Invalid Address
I would recommend to specify real e-mail address in "From" field of the action.

Regards
Alex

mlindsey · Post by **mlindsey** » Thu Apr 10, 2008 3:11 pm

Thanks... That did the trick. Not sure why it all of a sudden didnt like the addy.

Either way it is working now.

Thanks!

JuergenF · Post by **JuergenF** » Sun Apr 13, 2008 12:56 pm

KS-Soft wrote:I would recommend to specify real e-mail address in "From" field of the action.

In many cases I found, that at least the domain had to be from your organisation. The eMail address in our environment is not real, but meets the above mentioned.

i.e. HostMonitor@mydomain.com works. (replace mydomain with your real domain)

Reards

Juergen