Folder/File Size and an error in the Connection Manager log

AlexL · Post by **AlexL** » Sat Feb 23, 2008 4:33 pm

I am getting a lot of error messages in the Connection Manager's log:

[date time]	Sys	Resource: \\FileServer	Login: Administrator@MYDOMAIN	Connection error #1219: Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again.

On the other hand, I defined a Folder/File Size test for a share on the FileManager and I always get the status "Unknown". I assume this is related to the above error.

On the server where HM is running, I performed a "net use" and saw that there are no active connections to FileServer, only a "Disconnected" connection to FileServer's IP, of the form \\<IP>\ICP$.

I have a wildcard in the connection manager for login under the domain admin account.

Thanks in advance.

AlexL

KS-Soft Europe · Post by **KS-Soft Europe** » Mon Feb 25, 2008 3:12 am

Is HostMonitor started as a service or as an application? What account do you use to start HostMonitor? Please ensure you have not specified other account into "Connect as" box for any tests, that are performed against "\\FileServer" machine. I think, to get rid of this problem, you have to start HostMonitor under domain admins account. In this case, you will neither need to specify account in "Connection Manager" nor in "Connect as" box.

BTW. You may use standard windows "Computer Management" applet to see information about all the network users who are connected to the computer.

Regards,
Max

AlexL · Post by **AlexL** » Mon Feb 25, 2008 4:54 am

Hi Max,

HM is started as an application, under the domain admin account; no other account is specified in other tests pertaining to the \\FileFerver.

\\FileServer was rebooted during the night and the "Connection error #1219" disappeard from the Connection Manager log. However, the Folder/File Size test still returns the "Unknown" status. Here are the detail of the test:

Code: Select all

Method      = FileSize
;--- Common properties ---
Title       = \ict$
Comment     = \\FileServer\Share1$
RelatedURL  = 
ScheduleMode= Regular
Schedule    = 
Interval    = 60
Alerts      = 
ReverseAlert= No
UnknownIsBad= No
WarningIsBad= No
UseCommonLog= Yes
PrivLogMode = Default
CommLogMode = Default
;--- Test specific properties ---
File        = \\FileServer\Share1$
MaxSize     = 117440512K
MaxSize     = 114688M
MaxSize     = 112G
SubFolders  = Yes
UseMacros   = No

["Computer Management" applet - I see no option for network users ...]

Regards

AlexL

KS-Soft Europe · Post by **KS-Soft Europe** » Mon Feb 25, 2008 9:26 am

AlexL wrote:However, the Folder/File Size test still returns the "Unknown" status.

Try to specify \\FileServer\Share1$\* (with trailing '\*' characters) into "Folder/File" input box in "Test Properties" window (with trailing '*' character).

AlexL wrote:"Computer Management" applet - I see no option for network users ...

Start "Computer Management" applet -> "System Tools" -> "Shared Folders" -> "Sessions".

Regards,
Max

AlexL · Post by **AlexL** » Mon Feb 25, 2008 12:04 pm

Thank you Max,

the syntax " \\FileServer\Share1$\*" worked !! The network sessions thing is also OK.

How is the Folder/File Size test computing the total size so fast? Is it some WMI query? I'd like to use your method in a script...

Thanks again

AlexL

KS-Soft · Post by **KS-Soft** » Mon Feb 25, 2008 11:28 pm

How is the Folder/File Size test computing the total size so fast? Is it some WMI query? I'd like to use your method in a script...

WMI requests will take more time. HostMonitor uses Windows API:
FindFirstFile
FindNextFile

Regards
Alex