Web Interface Red / Orange simulated lights

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sneader
Posts: 90
Joined: Thu Dec 22, 2005 3:32 pm

Web Interface Red / Orange simulated lights

Post by sneader »

In Web Interface, we are using the interactive folders. If all tests in the folder are GOOD, then it will display a simulated GREEN LED light.

If the folder contains either a BAD test, or an ACKNOWLEDGED test, it will display a simulated RED LED.

We would like instead:

GREEN LIGHT: All good
ORANGE LIGHT: 1 or more ACKNOWLEDGED tests
RED LIGHT: 1 or more BAD tests (unacknowledged)

Right now, we see a RED light and think there is a problem, but then we have to remember we already ACKNOWLEDGED a test... then we might miss a BAD test...

Can this be done by modifying some template or color scheme? Or would this be a feature request for a future release?

Thanks,

- Scott
KS-Soft
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Post by KS-Soft »

Yes, probably you are right, Web Service should distinguish folders with acknowledged test .items
Web Service uses orange "lamp" indicator for folders with Warning test items, so probably we need some other indicator for acknowledged items. I have added task into "to do" list

Regards
Alex
sneader
Posts: 90
Joined: Thu Dec 22, 2005 3:32 pm

Post by sneader »

Thanks Alex! I hope this can make it into 7.0 somehow. Very important for us. We really utilize Web Service, and constantly seeing RED indicators makes us nervous. :)

- Scott
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

I hope this can make it into 7.0 somehow
Cannot guarantee :roll: Will try

Regards
Alex
sneader
Posts: 90
Joined: Thu Dec 22, 2005 3:32 pm

Post by sneader »

Well, I could promise you more money... but we already purchased a Lifetime Enterprise license. :wink:

- Scott
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

Ok, it is implemented in version 7.00 (not available for download yet)

Regards
Alex
sneader
Posts: 90
Joined: Thu Dec 22, 2005 3:32 pm

Thank you

Post by sneader »

Alex, you are my hero!

- Scott

Image
sneader
Posts: 90
Joined: Thu Dec 22, 2005 3:32 pm

Post by sneader »

Alex, you are still my hero, but it appears that this feature worked in 7.00, but is gone in 7.08?

In 7.00 (and maybe one version after that?) the light turned "pink" after bad tests in that folder had been acknowledged. But in 7.08, it is staying "red" after acknowledgement.

Let me know if you need more info, or if I'm doing something wrong (yeah, it happens..)

UPDATE: I "re-acknowledged" a test that we had previously acknowledged, and the light turned "pink". So, there is more to this story... let me try some more tests. Sorry...

- Scott
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
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Post by KS-Soft »

H'm, we cannot reproduce the problem. May be web browser have not updated screen? Internet Explorer often ignores "Refresh" command and you have to click that button several times...
BTW: Version 7.00, 7.06, 7.08 use exactly the same Web Service

Regards
Alex
sneader
Posts: 90
Joined: Thu Dec 22, 2005 3:32 pm

Post by sneader »

I agree... now we cannot duplicate this problem. However, it wasn't just the web browser... the console was showing it as Red and the icon in the system tray was Red.

But the text on the web service was Orange, and it showed it had been ack'd.

Very strange indeed.

Will keep an eye on it...

Thanks for the quick reply!

- Scott
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