License problem

Diego Mora Cabello · Post by **Diego Mora Cabello** » Fri Jan 25, 2008 4:40 am

You could write something along the lines of:

We currently have version 6.80 installed and have been happily upgrading up to this version since version 4. On upgrading to version 6.82 on a test server I am told that the license we have is for an older version and is incompatible. I was under the understanding that our comercial arranged for the purchase Lifetime upgrades and we have an email to confirm this. Could you please check?
The license we have is for the name of 'Planeta Sistemas y Operaciones'
Regards

Diego Mora.

KS-Soft Europe · Post by **KS-Soft Europe** » Fri Jan 25, 2008 4:49 am

Please, send request to sales@ks-soft.net or support@ks-soft.net
If you are holder of the license with "Lifetime updates" option, we will send you the new codes. As you understand, we are not eligible to post such kind of information at the forum.

Regards,
Max