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RMA on HPUX problem after reboot

 
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jhuppertz



Joined: 10 Feb 2006
Posts: 19
Location: Netherlands

PostPosted: Tue Dec 18, 2007 2:08 am    Post subject: RMA on HPUX problem after reboot Reply with quote

Hi,

We just activated our RMA agent on HP-UX. It worked fine and we have started to add some tests on our test server

After rebooting the server we cannot get the process list anymore

The error says: "/opt/rma//proclist.sh[12]: sort: not found."

Any ideas?

Regards,
John
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KS-Soft Europe



Joined: 16 May 2006
Posts: 2832

PostPosted: Tue Dec 18, 2007 2:28 am    Post subject: Reply with quote

Please ensure proclist.sh file is present in rma's folder. Also you should verify the proclist.sh script has the "executable" rights. You may add "executable" rights using command "chmod".
What account do you use to start rma? Does it have necessary rights to start .sh scripts?


Regards,
Max
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jhuppertz



Joined: 10 Feb 2006
Posts: 19
Location: Netherlands

PostPosted: Tue Dec 18, 2007 2:55 am    Post subject: Reply with quote

Hello Max,

The execute rights were OK.
we restarted the RMA process and now it seems fine again.
Strange isn't it?

Thanks for your help (again )

Regards,
John
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KS-Soft Europe



Joined: 16 May 2006
Posts: 2832

PostPosted: Tue Dec 18, 2007 3:01 am    Post subject: Reply with quote

jhuppertz wrote:
we restarted the RMA process and now it seems fine again.
Strange isn't it?
Was the rma started automatically the first time after reboot? Probably, there are problems in startup script, e.g. permissions issue.

Regards,
Max
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Stasssss



Joined: 29 Dec 2007
Posts: 1

PostPosted: Tue Jan 15, 2008 5:56 am    Post subject: Reply with quote

try to add at the beginning of the agent startup script these lines

PATH=/sbin:/usr/sbin:/usr/bin:/usr/local/bin:/usr/local/sbin
export PATH
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