RMA Connection Error

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
Post Reply
moosa
Posts: 2
Joined: Tue Jan 08, 2008 3:05 am

RMA Connection Error

Post by moosa »

I installed RMA passive to server Win2003. Set default values, password.
Open RMA Manager on manage computer and try ADD clinet.
Set: Agent address, Item name, port (same as on RMA 1055), password (same as RMA ) and press OK.
On client i can see

10:00 AM Connection from 'ip of manage computer' .. Accepted

but on RMA manager show error message:
"Error: connection error" Invalid argument. Save Item anyway?.

If I save it, i cannot connect and dont recive information about client.

ANY IDEA ?

thx.
KS-Soft Europe
Posts: 2832
Joined: Tue May 16, 2006 4:41 am
Contact:

Re: RMA Connection Error

Post by KS-Soft Europe »

moosa wrote:"Error: connection error" Invalid argument. Save Item anyway?.
Probably, the message was: "An invalid argument was supplied"? You should try to execute the following command in command line prompt on the machine, where RMA Manager is running:
netsh winsock reset

Regards,
Max
moosa
Posts: 2
Joined: Tue Jan 08, 2008 3:05 am

Re: RMA Connection Error

Post by moosa »

It is help!
Thank you for your really fast help.
KS-Soft Europe
Posts: 2832
Joined: Tue May 16, 2006 4:41 am
Contact:

Re: RMA Connection Error

Post by KS-Soft Europe »

moosa wrote:It is help!
Glad to hear that. :-)
moosa wrote:Thank you for your really fast help.
You are welcome!

Regards,
Max
Post Reply