Joined: 20 Jun 2006
Location: Montreal, Quebec
|Posted: Fri Dec 28, 2007 10:31 am Post subject: Super Support !! -> Solution oriented discussions
|Support is very , I mean VERY good.
Discussions are solution oriented and end up in a rapid problem resolution!
Responses are very fast in the forum, this helps a lot for problem discussions and resolution.
It feels like you are uncomfortable knowing someone is having a problem with your software -> you want to fix it quick.
Your company is reliable and I truly feel that I can rely on your knowledge and expertise to ensure success to my company's projects when your software in implicated.
Thank you for your dedication. To say it in simple words: it is greatly appreciated.
Please don't sell your company to any majors like Microsoft or others, they will ruin everything.
(Next time I drive down to Virginia, I will try to stop at your office and shake hands with you! )
Last edited by Robert_in_MTL on Thu Apr 10, 2008 7:27 am; edited 1 time in total