SNMP by HM and MibBrowser.

Dubolomov · Post by **Dubolomov** » Tue Oct 09, 2007 7:39 am

Hi.
I have a strange problem. When i creating new test using SNMP get test method for Novell NetWare Server HM return result with "SNMP error: No such name". But when i'm trying to check this OID by MibBrowser with the same parameters of this server it returns valid value. And only after checking server by MibBrowser HM returns valid result.
For example i'm trying to check "1.3.6.1.4.1.23.2.28.2.14.1.2.1".
Win'2003 SP2, HM v.6.80, MibBrowser 1.05. No any firewall or antivirus software installed.

KS-Soft Europe · Post by **KS-Soft Europe** » Tue Oct 09, 2007 7:55 am

I suppose, the "1.3.6.1.4.1.23.2.28.2.14.1.2.1" is a multi-instance counter (item of the table) so you need to add index.
If you request correct ID 1.3.6.1.4.1.23.2.28.2.14.1.2.1.1, everything should work fine. Unlike HostMonitor, MIB Browser still uses Windows API and does not check what exactly counter is returned by device, it checks returned value only.

Regards,
Max

Dubolomov · Post by **Dubolomov** » Tue Oct 09, 2007 8:00 am

Ok, thank you. So now i must run Mib Browser before adding test to HM, or check this OID by Mib Browser if server was restarted. Do you know any solutions for checking by HM normally in this situation?
P.S. Checking by RMA has the same problem.

KS-Soft Europe · Post by **KS-Soft Europe** » Tue Oct 09, 2007 10:55 am

Sorry, looks like I slightly misunderstood the problem. Truth to say, one of our customers had faced to the same problem: http://www.ks-soft.net/cgi-bin/phpBB/vi ... php?t=2970

Probably, the links, mentioned in foregoing article, will help you:
http://support.novell.com/cgi-bin/searc ... 003651.htm
http://support.novell.com/cgi-bin/searc ... 019241.htm

Regards,
Max

KS-Soft · Post by **KS-Soft** » Tue Oct 09, 2007 12:53 pm

BTW: What option have you used to request SNMP agent from MIB Browser? Get or Get Next?

Regards
Alex

Dubolomov · Post by **Dubolomov** » Tue Oct 09, 2007 10:33 pm

KS-Soft wrote:BTW: What option have you used to request SNMP agent from MIB Browser? Get or Get Next?

Get Next function.

KS-Soft · Post by **KS-Soft** » Wed Oct 10, 2007 8:16 am

I assume your Netware server does not respond to any software that sends SNMP GET request until you send GET NEXT request? If yes, this is 100% Novell bug.
Have you checked AUTOEXEC.NCF?
http://support.novell.com/cgi-bin/searc ... 003651.htm

Regards
Alex

Dubolomov · Post by **Dubolomov** » Thu Oct 11, 2007 7:53 am

KS-Soft wrote:I assume your Netware server does not respond to any software that sends SNMP GET request until you send GET NEXT request? If yes, this is 100% Novell bug.
Have you checked AUTOEXEC.NCF?
http://support.novell.com/cgi-bin/searc ... 003651.htm

It's may be Novell bug, but other OIDs works perfectly whithout using Mib Browser and sending Get Next request. For example "1.3.6.1.4.1.23.2.79.8.1.3.0". But the last is not an item of the table. May be problem this.
BTW. I'm using Novell Netware 6.5 SP6.

So thank you very musch for help. I see that problem is not in HM. If i'll solve it i'll post solution here.

KS-Soft · Post by **KS-Soft** » Thu Oct 11, 2007 3:27 pm

We tried to find information about problems with this specific OID, nothing useful

You may try to contact Novell, may be they have solution

Regards
Alex