HM checks RMA even if test is disabled

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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Kapz
Posts: 216
Joined: Mon Dec 06, 2004 2:33 pm
Location: Denmark

HM checks RMA even if test is disabled

Post by Kapz »

Hi !

Running HM 6.82 on Win2003 SP2:

When editing a disabled test that uses an RMA it seems like HM doesn't try to connect to the RMA if the test uses test method "TCP connection" or "Service". This is of course fine as the reason for the disabling might be that the agent is not available at the moment.

However if the method "Free Disk Space" is beeing used HM tries to connect to the agent even if the test is disabled causing HM to hang until it comes up with a connection error. A minor bug ?

There might be other test methods that also causes this but so far I haven't seen them.

Best regards

Kasper
KS-Soft Europe
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Re: HM checks RMA even if test is disabled

Post by KS-Soft Europe »

Kapz wrote:However if the method "Free Disk Space" is beeing used HM tries to connect to the agent even if the test is disabled causing HM to hang until it comes up with a connection error. A minor bug ?
Actually, I do not think it is a bug, because in case of "Drive Free Space" test method, HostMonitor is trying to request drive letters list from RMA to suggest you select appropriate drive from "Drive" combobox. I think, the user have to be able to change the drive letter regardless test is disabled or not. Don't you think so?

Regards,
Max
Kapz
Posts: 216
Joined: Mon Dec 06, 2004 2:33 pm
Location: Denmark

Post by Kapz »

Max,

> I think, the user have to be able to change the drive letter regardless
> test is disabled or not. Don't you think so?
Yes - and it *can* in fact be done. 8)
It seems like HM shows me the correct drives in the drop down menu no matter if the agent is operational or not - perhaps the drive list is sort of cached ?
If this is the case there is no reason why HM should show the timeout message for a non-operational agent in "Drive Free Space" tests.

Regards

/Kasper
KS-Soft
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Joined: Wed Apr 03, 2002 6:00 pm
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Post by KS-Soft »

No, HostMonitor does not use cache

Regards
Alex
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