Create custom dashboard

[Gerhard]

Dear all,

I have been struggling to get a report for our operators where they can see if and when a test gets a bad status and then inform an administrator. The problem is that we now use the web interface dashboard which creates the site on the fly, this is a perfect report to be used by the operators, however this report cannot be modified.

My struggle is this: I have been trying to create a report just like the web interface report, but when using dashboard HTML i cannot exclude folders and or tests and when i use custom HTML i cannot get the dashboard view. Can anybody help me with a custom report that is similar to the web interface dashboard report? I am less then a novice when it comes to HTML.

I still think it is a lot easier to implement the option to exclude folders/test items from the web interface reports. Maybe in the folder properties. In my search in the forums i saw a lot of similar requests, and manually i will never get a report as good as the default web interface

(then why not use this report? I do not want operators to call standby teams for performance issues. And in general they operate like this: bad is call somebody, and this goes for all tests or none. Our company does not want the operators to be intelligent people who think by themself).

regards,

Gerard

[Stoltze]

How about using eg email to alert these persons?

Here you can write exectly what they should do, and they will only get the emails that you want them to get...?

Regards,
Stoltze

[KS-Soft Europe]

[JuergenF]

My sugestion:
- Create a new Folder (call it OperatorView)
- Follow Max instructions to set "Use folder's own report settings".
- - Create a new HTML-Page for that Folder (OperatorView.html)
- Create a linked test for each test you would like the operators to see.
http://www.ks-soft.net/hostmon.eng/tests.htm#links

Now the operators have a HTM report page where only those tests are shown that you have choosen.

I hope it's clear enough ?

If that does make sense depends on the number of tests the operators should see compared to the overall number of tests. It may make more sense to exclude some folders from the view as Max suggested when that is easier to do.

Regards

Juergen

[Gerhard]

Thanks a lot, that did the trick. I now have a dashboard with only the tests i would like the operators to see.

I am now looking into if it is possible to built in some of the Web interface options, e.g. Acknowledge, get detailed overview when you click on a test, switch between quick log an dashboard, but for this i will probably have to find a web designer. Question will HM built in options to select wich info is created over the web interface?

[KS-Soft]