RMA Connection error

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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fabio vitale
Posts: 1
Joined: Thu Nov 02, 2006 8:52 am

RMA Connection error

Post by fabio vitale »

Just purchased a Corporate license.
After installing RMA (Win) agent on a server 2000 SP4, If I launch RMA Manager on the same machine I got:
Connection error. Invalid argument supplied

I've double checked the following:

* netstat -an | find /i "listening"
BEFORE launching RMA Agent:
port 1055 *IS NOT* used by any other service

AFTER launching RMA Agent:
port 1055 *IS* in use

* even if I enabled both logs I cannot see any log file in RMA folder
* I've setted EXACTLY THE SAME password in both RMA Agent Config and RMA Manager
* I've setted the THE SAME 60 seconds timeout in both RMA and RMA Manager.
* the test is performed on address 127.0.0.1 (localmachine)
* I can see in the console of RMA that each connection was accepted
* there is NO antivirus installed
* there is NO firewall installed
* in the windows eventlog there is no trace

I've read *ALL* posts on this BBS trying to figure out why this thing does not function

PLEASE HELP
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

there is NO antivirus installed
H'm.. usually such problem apears when you are using antivirus monitors or personal firewall.
http://www.ks-soft.net/cgi-bin/phpBB/vi ... php?t=2507
http://www.ks-soft.net/cgi-bin/phpBB/vi ... php?t=3021

Try execute the following command:
netsh winsock reset

Regards
Alex
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Sorry, Windows 2000 does not support such comand (netsh winsock reset).
You may try LSP-Fix utility http://www.cexx.org/lspfix.htm

http://www.microsoft.com/windows/ie/com ... opten.mspx
Sometimes Internet Explorer is unable to access the Internet if software known as Layered Service Provider (LSP) has been removed incorrectly from a computer. You might not know you have this software; it is sometimes installed by unrelated software such as file-sharing programs, without your knowledge. In such cases, you will need to run LSPfix or Winsockxpfix. As its name suggests, Winsockxpfix should only be used on machines running Windows XP. LSPfix can be used on all other consumer versions of Windows, but make sure that Winsock 2 has been installed on Windows 95 machines.
Regards
Alex
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