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  Topic: RCC can not load test list over vpn network
rgoebel

Replies: 5
Views: 10686

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Wed Apr 29, 2020 7:06 am   Subject: RCC can not load test list over vpn network
Of course authentication works fast, it needs to transfer less than 1KB of data.
While test list size can be 50 MB or 100 MB (yes, not all data need to be transferred but still, usually its much more ...
  Topic: RCC can not load test list over vpn network
rgoebel

Replies: 5
Views: 10686

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Wed Apr 29, 2020 5:48 am   Subject: RCC can not load test list over vpn network
RCC version?
Timeout? Could you increase it?

Regards
Alex

The RCC Version is 7.32. I don't think that it is an timeout becaus the authentification works fast.
  Topic: RCC can not load test list over vpn network
rgoebel

Replies: 5
Views: 10686

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Mon Apr 27, 2020 11:57 pm   Subject: RCC can not load test list over vpn network
Hi,
I have since the update to KS Hostmon 12.32 (also with 12.30) the problem that we are not able to connet over the RCC over our dialin vpn network.

The IP range is allowed to connect.

After ...
  Topic: Problem with Mail Relay test Exchange 2016 on Windows Server
rgoebel

Replies: 3
Views: 9469

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Tue Feb 11, 2020 12:14 am   Subject: Problem with Mail Relay test Exchange 2016 on Windows Server
Hi Alex,

sorry for my late reply.
I think the problem is now solved.
After installing the Security Update For Exchange Server 2016 CU14 (KB4523171) on the exchange server, I'm able to get a secu ...
  Topic: Problem with Mail Relay test Exchange 2016 on Windows Server
rgoebel

Replies: 3
Views: 9469

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Wed Jan 29, 2020 2:53 am   Subject: Problem with Mail Relay test Exchange 2016 on Windows Server
Hi there,

we have the problem after a migration from our Microsoft Exchange server 2013 and Windows Server 2012R2 to MS Exchange 2016 and Windows Server 2019 that the mail relay test fires the foll ...
  Topic: HTTPS URL Request test partly not working
rgoebel

Replies: 9
Views: 16727

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Fri Jun 14, 2019 12:46 am   Subject: HTTPS URL Request test partly not working
I've send you some screenshots.
  Topic: HTTPS URL Request test partly not working
rgoebel

Replies: 9
Views: 16727

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Thu Jun 13, 2019 7:05 am   Subject: HTTPS URL Request test partly not working
We need HTTPS access to the system.
What SSL/TLS options enabled on the server? ciphers?
Browser does not show any warnings related to certificate?

Regards
Alex

There are indeed certificate ...
  Topic: HTTPS URL Request test partly not working
rgoebel

Replies: 9
Views: 16727

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Thu Jun 13, 2019 6:51 am   Subject: HTTPS URL Request test partly not working
Sorry, we cannot say what is wrong without access to the server.
Try to check list of enabled SSL/TLS methods (versions), what ciphers supported; check server logs; check certificate for valid hostna ...
  Topic: HTTPS URL Request test partly not working
rgoebel

Replies: 9
Views: 16727

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Thu Jun 13, 2019 6:23 am   Subject: HTTPS URL Request test partly not working
Can you provide valid URL?
Windows version? IE version?

Regards
Alex

Hi Alex,

sorry it is not possible, because this are only internal available URLs from a service from our telephone centr ...
  Topic: HTTPS URL Request test partly not working
rgoebel

Replies: 9
Views: 16727

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Thu Jun 13, 2019 1:32 am   Subject: HTTPS URL Request test partly not working
Hi there,

I have the problem that some HTTPS URL Request tests are not working.
We use the KS Hostmon in the version 11.97 and the hostmon is performing the tests it self.

We tests some sites w ...
  Topic: Error RMA upgrade on Windows Server 2019
rgoebel

Replies: 5
Views: 12582

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Tue Apr 30, 2019 1:32 am   Subject: Error RMA upgrade on Windows Server 2019
Please provide details.
Have you manually updated RMA 6.64 to 6.65 on remote system? Then started RMA Manager and tried to update RMA 6.65 to 6.65?

Regards
Alex

Thank you for the additional in ...
  Topic: Error RMA upgrade on Windows Server 2019
rgoebel

Replies: 5
Views: 12582

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Tue Apr 30, 2019 12:29 am   Subject: Error RMA upgrade on Windows Server 2019
There is fix
http://www.ks-soft.net/download/hm1196d.exe

Unfortunately RMA Manager will not be able to update RMA that shows "Wrong CRC" error, new version will help to install the follo ...
  Topic: Error RMA upgrade on Windows Server 2019
rgoebel

Replies: 5
Views: 12582

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Thu Apr 25, 2019 5:14 am   Subject: Error RMA upgrade on Windows Server 2019
Hi there,

we have the problem that an RMA upgrade over the RMA Manager is not working for RMA's running on Windows Server 2019 machines.

We get the message:
Sending request to XXXXXXX.. Init O ...
  Topic: Action properties with execute by variable RMA
rgoebel

Replies: 2
Views: 8216

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Fri Feb 15, 2019 9:38 am   Subject: Action properties with execute by variable RMA
Thanks! I never seen the Test Performer.

Perfect thats what I need.
  Topic: Action properties with execute by variable RMA
rgoebel

Replies: 2
Views: 8216

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Thu Feb 14, 2019 2:02 pm   Subject: Action properties with execute by variable RMA
Hi there,

I have the following problem: (I hope that I can explain it correctly)
I have a test for several servers which must be tested by an RMA agent.
When the test goes bad, then I want to run ...
 
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