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  Topic: Buy small(er) amount of RMAs
rasc

Replies: 1
Views: 11730

PostForum: Wish list   Posted: Mon Dec 30, 2013 2:55 pm   Subject: Buy small(er) amount of RMAs
Hi Alex,

I wanted to implement HM at a site but your offers do not fit our needs.
Today we do have 57 tests so HM Standard would fit (a bit huge, but space do grow, we could put up with that).
Bu ...
  Topic: Alert action editor (notepad-like or object orientated)
rasc

Replies: 5
Views: 15696

PostForum: Wish list   Posted: Sun Dec 30, 2012 3:00 am   Subject: Alert action editor (notepad-like or object orientated)
Thank you very much, and

Happy New Year
  Topic: option to ignore 'Waiting for Master' in actions completely
rasc

Replies: 7
Views: 22049

PostForum: Wish list   Posted: Sun Dec 16, 2012 8:40 am   Subject: option to ignore 'Waiting for Master' in actions completely
If test status changed like Bad->WaitForMaster->Good then this is correct behavior.That's a pity. It's like you describe and the mails do give a wrong impression (to the manager) that the device ...
  Topic: "action depends on "bad" one" for 'advan
rasc

Replies: 7
Views: 21648

PostForum: Wish list   Posted: Fri Dec 14, 2012 6:18 am   Subject: "action depends on "bad" one" for 'advan
Do you mean it would be more easy?
But you still make expression for advanced action
Sure it was easier. Not the 'bad' action itself, but the good action. I would not need to program that d ...
  Topic: option to ignore 'Waiting for Master' in actions completely
rasc

Replies: 7
Views: 22049

PostForum: Wish list   Posted: Fri Dec 14, 2012 6:15 am   Subject: option to ignore 'Waiting for Master' in actions completely
They showed a %StatusChangedTime% of the last "'Wait' 2 'Good' change, not the last '"bad' 2 'good'" or '"good' 2 'bad'"change), they were fired when status went from 'wait' t ...
  Topic: "action depends on "bad" one" for 'advan
rasc

Replies: 7
Views: 21648

PostForum: Wish list   Posted: Mon Dec 10, 2012 12:07 pm   Subject: "action depends on "bad" one" for 'advan
I was already be OK with just being able to choose triggered 'advanced' bad actions to be a cause for 'good actions.
OK with you too?
  Topic: "action depends on "bad" one" for 'advan
rasc

Replies: 7
Views: 21648

PostForum: Wish list   Posted: Mon Dec 10, 2012 9:52 am   Subject: "action depends on "bad" one" for 'advan
Dear Alex,

I am SO sorry and all is my fault. I should be more expressive.
On the other hand I linked the post and KS-Europe (which will 'only' be a reseller, not you) proposed the stuff.

Anywa ...
  Topic: option to ignore 'Waiting for Master' in actions completely
rasc

Replies: 7
Views: 22049

PostForum: Wish list   Posted: Mon Dec 10, 2012 9:48 am   Subject: option to ignore 'Waiting for Master' in actions completely
Dear Alex,

unluckily I deleted the "good" messages as they were trash.
They showed a %StatusChangedTime% of the last "'Wait' 2 'Good' change, not the last '"bad' 2 'good'" ...
  Topic: option to ignore 'Waiting for Master' in actions completely
rasc

Replies: 7
Views: 22049

PostForum: Wish list   Posted: Mon Dec 10, 2012 7:27 am   Subject: option to ignore 'Waiting for Master' in actions completely
Hi,

we were glad there was an option if a test turning to 'Waiting for Master' or turning from it to good was handeled as if nothing at all had happened. That means
- no overwriting of %StatusChan ...
  Topic: "action depends on "bad" one" for 'advan
rasc

Replies: 7
Views: 21648

PostForum: Wish list   Posted: Mon Dec 10, 2012 3:06 am   Subject: workaround
@all
I find some workaround:
I set up a bad action 'execute external program' and execute the command 'REM' after the 10th consecutive bad.
I then can use that action as reference for 'action depe ...
  Topic: "action depends on "bad" one" for 'advan
rasc

Replies: 7
Views: 21648

PostForum: Wish list   Posted: Mon Dec 10, 2012 2:30 am   Subject: "action depends on "bad" one" for 'advan
Hi Alex,

sorry if this has already been asked.*
When defining a bad status action with 'advanced mode' such as in [url=http://www.ks-soft.net/cgi-bin/phpBB/viewtopic.php?t=7056]repeated alerts th ...
  Topic: wrong order of alerts for log tests
rasc

Replies: 2
Views: 13826

PostForum: Bug reports   Posted: Fri Nov 30, 2012 8:58 am   Subject: wrong order of alerts for log tests
Dear Alex,

you're the boss, just move the post, please, if you feel it more appropriate to be a wish. For us it comes out like a bug falsifying the order of events (i.e. making us check the log fil ...
  Topic: wrong order of alerts for log tests
rasc

Replies: 2
Views: 13826

PostForum: Bug reports   Posted: Fri Nov 30, 2012 3:01 am   Subject: wrong order of alerts for log tests
Hi,

this is not exactly a bug but has the same effect:
When checking logfiles (NT Event log, even more *nix logs) and having the setting AlertMode = AllEvents the mails are sent in such a short ...
  Topic: Preventing mulitple mails/sms
rasc

Replies: 5
Views: 14981

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Wed Nov 28, 2012 8:36 am   Subject: Preventing mulitple mails/sms
my sympathy, Alex.
But now just imagine the amount of emails without this forum! At least we often first search here...
  Topic: Preventing mulitple mails/sms
rasc

Replies: 5
Views: 14981

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Wed Nov 28, 2012 8:13 am   Subject: Preventing mulitple mails/sms
pretty late to reply, huh?
But you could just "set okay status manually". I guess that option came later that this tread was 'closed'

@Alex: You might want to reply threads if their topi ...
 
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