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  Topic: connectivity test using active agents
ldean

Replies: 3
Views: 6622

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Mon Oct 26, 2009 10:17 am   Subject: connectivity test using active agents
Hello, I have a question about configuring connectivity tests for remote agents which are using the active test method. We have a test set up to ping the localhost from a remote agent, say, every 5 s ...
  Topic: active agents do SUCK on HM restart
ldean

Replies: 14
Views: 13662

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Mon Oct 19, 2009 12:09 pm   Subject: active agents do SUCK on HM restart
dear rasc,
please stop being such a boner.



PS - why don't you just disable the alerts before you restart HM, then re-enable them afterwards?
  Topic: active RMA tests come back as "RMA not connected"
ldean

Replies: 3
Views: 6494

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Mon Jan 05, 2009 4:31 pm   Subject: active RMA tests come back as "RMA not connected"
Yes, I'm sure. If I try and re-run the test manually, it comes back as not connected still even though its connected in RMA manager. Only after I restart the RMA service on the client will the test ...
  Topic: active RMA tests come back as "RMA not connected"
ldean

Replies: 3
Views: 6494

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Mon Jan 05, 2009 7:14 am   Subject: active RMA tests come back as "RMA not connected"
I am starting a new topic as requested here: http://www.ks-soft.net/cgi-bin/phpBB/viewtopic.php?t=4529&start=15

Basically, my issue is as follows:

We are experiencing an issue with several c ...
  Topic: Active RMA stops responding and service won't stop
ldean

Replies: 23
Views: 33887

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Fri Jan 02, 2009 12:50 pm   Subject: Active RMA stops responding and service won't stop
I know this is a really old post, but its the only one I can find that pertains to my problem, and given that it is this much later, i assume the new builds should have these fixes built into the code ...
  Topic: RMA Client in Unkown status causing flase alets
ldean

Replies: 13
Views: 17270

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Wed Dec 17, 2008 8:57 am   Subject: RMA Client in Unkown status causing flase alets
auditing shows no issues except that a couple alert wav files could not be found.

i checked the RMA on one server that we have specifically been having issues with... this is, i believe, the only ...
  Topic: RMA Client in Unkown status causing flase alets
ldean

Replies: 13
Views: 17270

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Tue Dec 16, 2008 3:44 pm   Subject: RMA Client in Unkown status causing flase alets
The issue is occurring at the moment for me. I have an agent which in HM, had its tests come back as unknown, and it says RMA not connected, however in the RMA manager, it shows connected. Any idea ...
  Topic: RMA Client in Unkown status causing flase alets
ldean

Replies: 13
Views: 17270

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Tue Dec 16, 2008 3:25 pm   Subject: RMA Client in Unkown status causing flase alets
Here are a couple of the test stsatistics for the connectivity tests. Here are 2 separate RMA's:
2/16/2008 1:43:30 PM Host is alive 16 ms
12/16/2008 1:43:30 PM Host is alive 0 ms
1 ...
  Topic: RMA Client in Unkown status causing flase alets
ldean

Replies: 13
Views: 17270

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Tue Dec 16, 2008 3:19 pm   Subject: RMA Client in Unkown status causing flase alets
but I dont understand how out of 2 tests from one single RMA, one will come back OK and one will come back unknown, when the tests run at the same time?

edit: all RMA's and HM are on the latest av ...
  Topic: RMA Client in Unkown status causing flase alets
ldean

Replies: 13
Views: 17270

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Tue Dec 16, 2008 2:43 pm   Subject: RMA Client in Unkown status causing flase alets
I don't want to hijack this thread, but in the interest of getting a resolution for both of us, here are our details.

The issue has occurred on several different environments. All use active RMA. ...
  Topic: RMA Client in Unkown status causing flase alets
ldean

Replies: 13
Views: 17270

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Tue Dec 16, 2008 10:14 am   Subject: RMA Client in Unkown status causing flase alets
I'm experiencing the same issue occasionally... What is strange, is we will sometimes have several tests that are performed by one agent, and one test will time out and show unknown and the other wil ...
  Topic: tests not running according to schedule
ldean

Replies: 8
Views: 10939

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Tue Dec 16, 2008 10:12 am   Subject: tests not running according to schedule
yeah, eventually I figured that out, however i had mentioned it in the original post and asked if that was what was causing it, but never received confirmation on it. The tests seem to be running acc ...
  Topic: tests not running according to schedule
ldean

Replies: 8
Views: 10939

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Mon Dec 15, 2008 3:55 pm   Subject: tests not running according to schedule
for us, it turned out to be just what I had suspected... when the nag screen is up for the demo, it stops monitoring, which I initally wasn't aware of.
  Topic: Check mount status of exchange 2003 mailbox database
ldean

Replies: 23
Views: 86987

PostForum: Library   Posted: Fri Nov 14, 2008 3:18 pm   Subject: Check mount status of exchange 2003 mailbox database
This vbs script can be used in conjunction with the external program test from host monitor to check the mount status of an exchange 2003 mailbox database. Save the file somewhere on the RMA server. ...
  Topic: tests not running according to schedule
ldean

Replies: 8
Views: 10939

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Fri Nov 14, 2008 1:36 pm   Subject: tests not running according to schedule
I emailed the requested files. i will try the multithread option and see if it makes a difference.
 
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