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  Topic: RMA configuration
csk026

Replies: 1
Views: 7469

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Sun Jun 27, 2010 5:27 am   Subject: RMA configuration
Hello
I would like to configure a remote RMA to continue run its tests while the communication link to the hostmonitor is failed.
At that time the RMA will store the results and the events log and w ...
  Topic: Log problem
csk026

Replies: 14
Views: 28263

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Thu Jan 08, 2009 11:16 am   Subject: Log problem
it's very convenient to use it from the console.


Regards
  Topic: Log problem
csk026

Replies: 14
Views: 28263

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Thu Jan 08, 2009 4:55 am   Subject: Log problem
I prefer to use remote desktop and not RCC.
RCC does not support view statistics.

But any way the problem was resolved.

Thanks
  Topic: Log problem
csk026

Replies: 14
Views: 28263

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Wed Jan 07, 2009 3:23 am   Subject: Log problem
You are right because of a mistake there are two instances of Hostmonitor.
I think that the reason is that
Sometimes Hostmonitor system tray icon service disappeared and the operator try to run Hos ...
  Topic: Log problem
csk026

Replies: 14
Views: 28263

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Tue Jan 06, 2009 12:55 pm   Subject: Log problem
The log section is from the log analizer.
the section from the private log is:
[1/5/2009 8:29:15 PM] WFSRVCZBR001001:ping No answer ping (timeout - 2000 ms)
[1/5/2009 8:29:31 PM] WFSRVCZB ...
  Topic: Log problem
csk026

Replies: 14
Views: 28263

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Tue Jan 06, 2009 8:17 am   Subject: Log problem
Thanks
But The default log mode is "Midnight:
"Write a record when test status changes + midnight logging"

Regards
  Topic: Log problem
csk026

Replies: 14
Views: 28263

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Tue Jan 06, 2009 6:50 am   Subject: test event log
I expect to get the following results:
** No answer
** Host is alive
** No answer
** Host is alive

or
** No answer
** Host is alive

I expect to get for each "No answer event&qu ...
  Topic: Active RMA may store test results
csk026

Replies: 1
Views: 7758

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Tue Jan 06, 2009 6:10 am   Subject: Active RMA may store test results
Hi
I read the manual on active RMA and found
"Active RMA may store test results when network connection unexpectedly brakes off, it will try to reconnect to HostMonitor and send test results u ...
  Topic: Log problem
csk026

Replies: 14
Views: 28263

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Tue Jan 06, 2009 5:57 am   Subject: Log problem
Hi
I used hostmonitor 6.8 on my prodution enviroment.
Hostmonitor server is on computer room and the remote agent is connected over the wan.
I get unexpcteded results for a ping test
as following ...
  Topic: Log Analzer how is it possible to get more accurate results
csk026

Replies: 5
Views: 14033

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Wed Oct 15, 2008 1:01 am   Subject: Log Analzer how is it possible to get more accurate results
Hi
I need to get more accurate results for "dead time".
I need results with 4 digits after the decimal point .
Sample
Instead off 99.99% I need 99.9888%.

How to do it?

Regards
  Topic: midnight log
csk026

Replies: 4
Views: 13532

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Mon Jul 16, 2007 8:29 am   Subject: "write a record when test status changes + midnight log
Hi
Current installed Hostmonitor version is 6.80.
Hostmonitor is running all the time ( it used for alert and for 5Nine's statistics).
The logs includes records for each date but does not include t ...
  Topic: midnight log
csk026

Replies: 4
Views: 13532

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Sun Jul 15, 2007 12:57 am   Subject: midnight log
Hi
I used to log test change using mode:
"write a record when test status changes + midnight login (Midnight)"
Every night a record is written to the log file except to the month's first ...
  Topic: "Treat Unknown status as Bad"
csk026

Replies: 1
Views: 8263

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Thu Jul 05, 2007 8:35 am   Subject: "Treat Unknown status as Bad"
Hi
After an Hostmonitor upgrade i lost a property "Treat Unknown status as Bad" from the tests.
How i can configure to not run the action profile when i got an "Unknown status"? ...
  Topic: Stopping and Starting Service
csk026

Replies: 9
Views: 20417

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Wed Jun 20, 2007 1:29 am   Subject: Could not see system tray icon
I have the same problem.
When I use local system account i see the icon on the system tray,
But if I use "this acount" on the service logon I can not see the icon.
The account is belong ...
  Topic: URL test problem after upgrade to version 6.42c
csk026

Replies: 22
Views: 43817

PostForum: Configuration, Maintenance, Troubleshooting   Posted: Wed Jan 17, 2007 5:34 am   Subject: anonymous user problem
Alex,
I think i found the problem.
IIS anonymous user had a login problem.
First i add user authetication to HTTP test and it beging to get "good" status.
So i fixed the anonymos access ...
 
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