Search found 11 matches

by bsahelpdesk
Sun Sep 19, 2021 4:40 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Free Disk Space Agent Test "unknown"
Replies: 4
Views: 8535

Hi KS-Soft,

We are currently using Hostmonitor v9.90
I have reverted back to RMA agent 4.88 which is now stable and reporting tests correctly.

Agent is installed on O/S windows Server 2012R2

thanks again, case closed :)
by bsahelpdesk
Sat Sep 18, 2021 11:18 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Free Disk Space Agent Test "unknown"
Replies: 4
Views: 8535

Free Disk Space Agent Test "unknown"

Error reporting on agent 7.60(x64) 'C:\' Is not a valid integer value Receiving the above 'unknown' status value for test method drive free space I can confirm the agent is running and communicating with the end server, though the agent test is not reporting correctly. Please assist thank you :o Reg...
by bsahelpdesk
Wed Feb 25, 2015 3:41 pm
Forum: RMA for UNIX
Topic: RMA for AIX 6.1
Replies: 5
Views: 55970

Hi Alex,

We need to be definitely sure it will work with AIX 6.1 environment as I am no state to "try" on production servers.
If you can advise if and how to deploy the agent so I can test through HOSTMON?


Thanks
BSAHELPDESK
by bsahelpdesk
Tue Feb 24, 2015 11:36 pm
Forum: RMA for UNIX
Topic: RMA for AIX 6.1
Replies: 5
Views: 55970

RMA for AIX 6.1

Hi Support,

Is there an RMA for UNIX AIX 6.1?


Thanks
BSAHELPDESK
by bsahelpdesk
Wed Oct 29, 2014 9:56 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Check Service method through PORT #
Replies: 1
Views: 8212

Check Service method through PORT #

Hey all,

Is it possible to "check a service" through the RMA agent on a particular port number?
we have certain services to monitor which operate on a certain port number and would like to test these.
Is this possible?
:-?


Thanks
BSA
by bsahelpdesk
Wed Oct 01, 2014 6:44 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA: Cannot read data on WMI memory test
Replies: 8
Views: 20677

All tests are running fine without any changes, I have checked the Connection Manager credentials and all ok!
by bsahelpdesk
Mon Sep 29, 2014 5:25 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA: Cannot read data on WMI memory test
Replies: 8
Views: 20677

1) The error is recorded on the remote agent on the server correct. 2) Timeout has been extended to 120 sec on both the agent and RMA manager, still no change 3) When I try perform any other WMI requests; Select HandleCount from Win32_Process where Caption='RMA.EXE' Error appears "Error: Access...
by bsahelpdesk
Thu Sep 25, 2014 9:09 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA: Cannot read data on WMI memory test
Replies: 8
Views: 20677

Hi Alex

Memory test (using WMI protocol) performed by Passive RMA agent
all other tests are being performed well without issues (CPU, disk space)
No antivirus installed on client server.

timeout increases to 120 seconds
by bsahelpdesk
Wed Sep 24, 2014 5:59 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA: Cannot read data on WMI memory test
Replies: 8
Views: 20677

RMA: Cannot read data on WMI memory test

Hi KS-Soft, We are currently receiving the following error and cannot seem to keep the WMI Memory test method alive. O/S: Windows Server 2008 R2 STD Failure log error: [9/25/2014 7:53 AM] 192.168.194.201 Windows socket error: An established connection was aborted by the software in your host machine...
by bsahelpdesk
Wed Sep 24, 2014 5:34 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Install Upgrade from hostmon 9.84Beta > 9.90
Replies: 2
Views: 10285

Thanks Alex, Upgrade complete, we also had an issue with HOSTMON freezing when performing tests. Very unstable and could not even create edit any tests. The outcome was to "exclude" the HOSTMON directories from "on-access scanning" from the antivirus software and this resolved th...
by bsahelpdesk
Mon Sep 22, 2014 5:49 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Install Upgrade from hostmon 9.84Beta > 9.90
Replies: 2
Views: 10285

Install Upgrade from hostmon 9.84Beta > 9.90

Hi all,

I need to know if there is anything special in regards to upgrading to HOSTMON version 9.90 (Latest)?

Can it be a simple install over the top?

Will all settings and tests remain the same or do I need to reconfigure anything?

thanks
BSAHELPDESK