Search found 65 matches

by RogerSpraggon
Mon Aug 19, 2024 4:29 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: SNMPv3 SHA/AES often returns unknown
Replies: 10
Views: 7786

Re: SNMPv3 SHA/AES often returns unknown

Thank you; hotmon.ini was where you indicated, I added "snmpv3UseCache=0" and tests now appear to be working
by RogerSpraggon
Wed Aug 07, 2024 4:58 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: SNMPv3 SHA/AES often returns unknown
Replies: 10
Views: 7786

Re: SNMPv3 SHA/AES often returns unknown

If it works it gets a successful reply virtually immediately, if it doesn't work it doesn't seem to matter how big you make the timeout or the number of retries
by RogerSpraggon
Wed Aug 07, 2024 4:43 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: SNMPv3 SHA/AES often returns unknown
Replies: 10
Views: 7786

Re: SNMPv3 SHA/AES often returns unknown

I changed the retry to 10 and still get timeouts.
I've looked everywhere and can't find hostmon.ini.
I did read where someone was having similar issue with RMA and added that line to the rma.ini file. I didn't think it would work for me but I tried and it didn't so I removed again.
by RogerSpraggon
Tue Aug 06, 2024 6:34 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: SNMPv3 SHA/AES often returns unknown
Replies: 10
Views: 7786

Re: SNMPv3 SHA/AES often returns unknown

The timeout mainly happens in the "Time Remaining" test, the voltage test only fails occasionally
by RogerSpraggon
Tue Aug 06, 2024 4:49 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: SNMPv3 SHA/AES often returns unknown
Replies: 10
Views: 7786

Re: SNMPv3 SHA/AES often returns unknown

HM 14.54
I've increased timeout to 10,000ms and still get the issue
by RogerSpraggon
Mon Aug 05, 2024 11:27 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: SNMPv3 SHA/AES often returns unknown
Replies: 10
Views: 7786

SNMPv3 SHA/AES often returns unknown

We have a number of HM tests we use to check the input voltage and battery remaining time on APC/Schneider UPS'. Recently we have found we are getting a lot of unknown/timeout responses on these tests and have not been able to work out why. We use a SNMPv3 connection credential with SHA/AES security...
by RogerSpraggon
Tue Jul 11, 2023 6:05 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Send-e-mail action body of e-mail is blank
Replies: 2
Views: 7700

Thank you, forgot about the HM upgrade I did in conjunction
by RogerSpraggon
Mon Jul 10, 2023 6:21 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Send-e-mail action body of e-mail is blank
Replies: 2
Views: 7700

Send-e-mail action body of e-mail is blank

We recently upgraded our server to Windows 2022 and since the upgrade all the e-mails sent through action profiles have nothing in the e-mail message body. It seems like all Body template is being ignored.
by RogerSpraggon
Thu Jun 01, 2023 4:05 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: "service tests" are returning unknown after upgrad
Replies: 10
Views: 25082

Service tests failing after upgrade to 13.92

Yesterday I upgraded HostMonitor to 13.92 (from 13.50) and a number of our service tests started to fail with a Status of "Unknown" and a Reply of "Win32 error #5 Access is denied". I tested the entries in the credential manager and there is no issue, they are valid. The only way...
by RogerSpraggon
Thu May 11, 2023 6:17 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Test Interval every 2nd Wednesday
Replies: 2
Views: 7185

Thank you.
by RogerSpraggon
Wed May 10, 2023 4:36 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Test Interval every 2nd Wednesday
Replies: 2
Views: 7185

Test Interval every 2nd Wednesday

We have a VM that only gets turned on every 2nd Wednesday as it's not needed at other times so we turn off to save money. I'm trying to set up a test interval for every 2nd Wednesday to make sure the VM does get turned on and haven't been able to work out how to do it. Every Wednesday is fine, every...
by RogerSpraggon
Sun Sep 11, 2022 4:35 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: VM Host CPU and memory test error after upgrading to VMware
Replies: 0
Views: 10039

VM Host CPU and memory test error after upgrading to VMware

After upgrading to Vmware 7 I'm not getting issies with our CPU abdn memory tests. Status: Unknown Reply: Service Unavailable (Failed to connct to endpoint: [N7Vmacore4Http20NamedPipeServiceSpecE:0x000000074b6c46940)_serverNamespace = /mob action = Allow _PipeName=/varrun/wmware/proxy-mob I found th...
by RogerSpraggon
Wed Oct 13, 2021 3:04 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: HTTP test with redirect
Replies: 2
Views: 7908

Thank you
by RogerSpraggon
Tue Oct 12, 2021 11:25 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: HTTP test with redirect
Replies: 2
Views: 7908

HTTP test with redirect

We have a website (ngnix) that redirects http (80) traffic to https 443 and I can't get the Hostmonitor HTTP test to work. It always comes back as bad. I'm using the GET request as my understanding is that HEADER doesn't work with HTTPS. If I have Follow Redirect "OFF" I get: Error Code: 3...
by RogerSpraggon
Sun Oct 11, 2020 8:54 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: OID for Eaton/IBM UPS Input Voltage
Replies: 4
Views: 9649

I've created test using that OID and it gives an "SNMP error: no such object"